**Ricoh On-Site Service Specialist**

5 days ago


Phoenix, Arizona, United States RicohRicoh Full time
About the Role

We are seeking a highly skilled and experienced Service Operations Specialist to join our team at Ricoh. As a key member of our operations team, you will be responsible for providing exceptional service to our clients by ensuring the smooth operation of our high-volume duplicating equipment, document imaging systems, and mail management systems.

Key Responsibilities
  • Operate high-volume duplicating equipment, perform associated copying tasks, and operate high-volume document imaging equipment and related software.
  • Generate reports for digital printing, imaging, and mail systems in digital format.
  • Ship and receive product and supplies, sort, distribute, and handle incoming and outgoing mail/faxes, and apply necessary postage.
  • Provide copier maintenance and/or repair of customer site equipment.
  • Perform various building support functions related to meeting set-ups and light maintenance.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of experience in a related field or equivalent experience.
  • Some related copy job experience preferred.
  • Valid driver's license and minimum levels of auto insurance coverage per Client policy may be required.
Working Conditions

The ideal candidate will have excellent customer service skills, good PC skills, and the ability to prioritize tasks effectively. The work environment will be an office setting with adequate lighting and ventilation, and a normal range of temperature and noise level. Some physical effort is required, including long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities, as well as lifting or moving items weighing up to 50-55 lbs.



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