Area Operations Coordinator

3 days ago


Phoenix, Arizona, United States Ricoh Full time
Job Description

Job Summary:

This role is responsible for providing exceptional customer service and support to clients across various locations within a designated operational area. The successful candidate will be a key member of the Ricoh team, working closely with management to ensure seamless delivery of services and exceeding client expectations.

Key Responsibilities:

  • Support daily operations for all contracted services at customer accounts within a geographical area
  • Assist management with process improvement, procedural testing, and validation to ensure field compliance with operational best practices
  • Support the implementation of new customer accounts and service expansions
  • Assist with onboarding new team members and cross-training peers
  • Develop and maintain Site Procedure Guides and share best practices throughout the geographical area
  • Perform daily visual inspections of site services and Ricoh and customer compliance to safety standards
  • Provide feedback on site experiences to improve customer satisfaction and internal processes
  • May require standing in for absences or vacations of onsite resources, including site management
  • Provide, execute, and support all aspects of services, including traveling to and from various accounts
  • Create and maintain a customer-focused environment
  • Responsible for customer satisfaction by engaging end-user feedback
  • Escalate customer issues to management and support resolution to completion
  • Communicate effectively and respond quickly to customer and end-user communication
  • Collect data and be knowledgeable of tools and methods used for the completion of the Monthly Operations Review

Requirements:

  • High school diploma plus 12 months of related work experience
  • Post-high school education encouraged and preferred
  • Ability to work in a team environment and maintain positive, productive relationships with coworkers
  • Ability to adapt to changing situations, flexibility, high motivation, and sense of urgency
  • Basic math skills and judgment in making sound, justifiable decisions
  • Ability to perform repetitive work while maintaining quality and output standards
  • Commitment to task and excellent oral communication skills
  • Working knowledge of account services to facilitate job scheduling
  • Ability to comprehend written and verbal instructions from customers and effectively translate to site resources
  • Ability to resolve customer-related issues and troubleshoot problem resolution
  • Proficiency in the use of Microsoft and computers

Working Conditions:

  • Typically an office or warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level
  • Work assignments are diversified, and individuals must interpret, comprehend, and apply complex material, data, and instruction
  • Some physical effort is required, including long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities, as well as lifting or moving items weighing up to 50 lbs.


  • Phoenix, Arizona, United States Ricoh Full time

    Job DescriptionJob Summary:This role is responsible for providing exceptional customer service and support to clients across various locations within a designated operational area. The successful candidate will be a key member of the Ricoh team, working closely with management to ensure seamless delivery of services and exceeding client expectations.Key...


  • Phoenix, Arizona, United States Legends Full time

    Job SummaryWe are seeking a highly skilled and experienced Premium Event Supervisor to join our team at Legends. As a key member of our operations team, you will be responsible for ensuring the smooth execution of events in the VIP area.Key ResponsibilitiesEvent Supervision: Supervise and coordinate the activities of stand workers in the VIP area, ensuring...


  • Phoenix, Arizona, United States Phoenix area company Full time

    Job DescriptionOverview:Lead and manage the operational aspects of a construction project. Ensure the effective utilization of resources, including personnel, technology, and materials, to deliver high-quality results that meet market demands.Key Responsibilities:Oversee production processes to guarantee compliance with customer service and quality...


  • Phoenix, Arizona, United States HonorHealth Full time

    Job SummaryThis Network Operations Coordinator role supports the activities centrally supported within the Network Operations Center, and serves as the primary point of contact for the coordination of those activities.Key ResponsibilitiesStaffing and Scheduling: Processes daily worksheets to reflect available staff on all nursing units and plans staffing...


  • Phoenix, Arizona, United States Jitsu Full time

    About JitsuJitsu is a cutting-edge urban delivery service that revolutionizes the last-mile delivery experience for customers. By leveraging advanced technology and a fleet of skilled drivers, Jitsu provides a superior same and next-day delivery experience that drives transformative outcomes for customers.Job SummaryWe are seeking a highly skilled and...


  • Phoenix, Arizona, United States Jitsu Full time

    About JitsuJitsu is a cutting-edge urban delivery service that revolutionizes the last-mile delivery experience for customers. By leveraging advanced technology and a fleet of skilled drivers, Jitsu provides a superior same and next-day delivery experience that drives transformative outcomes for customers.Job SummaryWe are seeking a highly skilled and...


  • Phoenix, Arizona, United States Drive Line Service Full time

    Job Overview Compensation: $55,000 - $60,000 / YearBenefits Offered:Health Coverage Dental Coverage Vision Coverage 401K plan with Company contribution Educational Support Program Employee Support Program Discounts on prescription medications Employee discounts And additional perks Position Summary As an Area Operations Manager at Drive Line Service, you...


  • Phoenix, Arizona, United States Shearer's Foods Full time

    Job OverviewJoin our team at Shearer's Foods, where your passion for snacks meets a rewarding career!As a leading manufacturer of your favorite snack products, we pride ourselves on our commitment to quality and excellence. With over 5,000 dedicated team members across 14 advanced manufacturing and distribution facilities in North America, we produce an...


  • Phoenix, Arizona, United States Aveanna Full time

    Job SummaryAveanna is seeking a highly skilled Operations Coordinator to join our team. As an Operations Coordinator, you will be responsible for providing top-level customer service to internal and external clients, ensuring seamless clinical operational support activities.Key ResponsibilitiesMedical Records Activities:Perform data entry, input physician's...


  • Phoenix, Arizona, United States Bridge Property Management Full time

    Role Overview: As the Area Operations Manager, you will oversee the effective management and profitability of various properties within a designated portfolio, reporting directly to the Vice President. Your primary responsibility will be to guide the execution of all policies, objectives, and operational activities related to multi-family properties.Key...


  • Phoenix, Arizona, United States Bridge Property Management Full time

    Key Responsibilities:As the Area Operations Manager, you will oversee the effective management and profitability of various properties within a designated portfolio, reporting directly to the Vice President. Your role will involve the execution and enforcement of all policies, objectives, and strategies related to multi-family assets.Core Duties...


  • Phoenix, Arizona, United States WESCO Full time

    At Wesco, we give you an opportunity for a career and a great work environment. We are hiring immediately for a full-time warehouse worker performing Operations Coordination for our operations team. As a key member of the Operations Team, this critical role is highly visible, and you will be expected to analyze and interpret complex data, calibrate precise...


  • Phoenix, Arizona, United States Ricoh Americas Corporation Full time

    About the RoleRicoh Americas Corporation is seeking a highly skilled Multi-Site Customer Service Coordinator to join our team. As an integral member of our service team, you will play a crucial role in supporting the daily operations for all contracted services at customer accounts within a geographical area.Key ResponsibilitiesAssist management with process...


  • Phoenix, Arizona, United States Ricoh Americas Corporation Full time

    Job Summary:Ricoh Americas Corporation is seeking a highly skilled Customer Service Operations Coordinator to join our team. As an integral member of the service team, you will play a crucial role in supporting the daily operations for all contracted services at customer accounts within a geographical area.Key Responsibilities:Assist management with process...


  • Phoenix, Arizona, United States Dignity Health Full time

    Surgical Operations CoordinatorDignity Health Medical Group is a leading employed physician group in Arizona, providing innovative clinical care and pursuing excellence through scholarly activities. As a Surgical Operations Coordinator, you will play a vital role in coordinating the schedules of physicians, operating rooms, anesthesiologists, equipment, lab...


  • Phoenix, Arizona, United States Sungrow Power Supply Co., Ltd. Full time

    About the RoleSungrow Power Supply Co., Ltd. is seeking a highly skilled Field Service Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating the dispatch of Field Service Engineers and Vendors to provide onsite service.Key ResponsibilitiesDispatch Management: Coordinate the dispatch of Field...


  • Phoenix, Arizona, United States SourceLab Search Full time

    Position OverviewSourceLab Search is seeking a dedicated Legal Workflow Coordinator to support a prominent law firm. This role is essential for ensuring smooth operations within the legal department.Key ResponsibilitiesAssist in the coordination of legal workflows and administrative tasks.Maintain meticulous records and documentation.Provide exceptional...


  • Phoenix, Arizona, United States TalentBurst, Inc. Full time

    Office Operations Coordinator Phoenix, AZ Contract Duration: 2+ months with a high possibility of extension Compensation: $20/hrJob Overview:This role involves a variety of administrative responsibilities aimed at enhancing operational efficiency within the organization. Key Responsibilities: Evaluates and approves expenditure requests, suggests...


  • Phoenix, Arizona, United States Grand Canyon University Full time

    About Grand Canyon University Grand Canyon University is recognized as one of Arizona's premier educational institutions. Situated in the vibrant Valley of the Sun, GCU is a regionally accredited, private, nondenominational Christian university dedicated to fostering a diverse and inclusive learning environment. Position Overview We are seeking a...


  • Phoenix, Arizona, United States Sonora Quest Full time

    Position Overview:This role is essential for ensuring a high level of technical expertise and the effective application of that knowledge within the department. The Technical Operations Coordinator will act as a key resource for the department, aiding in compliance with all relevant laboratory accreditation and regulatory standards.Key...