On-Site Equipment Specialist

2 weeks ago

Phoenix, Arizona, United States Technical Safety Services Full time
About Us:

Technical Safety Services (TSS) stands as a premier provider of laboratory services across the United States. Our clientele includes top-tier life sciences and healthcare organizations, along with esteemed research institutions.

As we experience rapid growth, we are eager to welcome passionate and skilled individuals to our team, collaborating with TSS' clients who are dedicated to transformative work aimed at enhancing human well-being.

TSS guarantees that the equipment utilized by our clients to ensure the safety of their personnel and products is fully operational. We are recognized as the leading provider in the nation for testing and certification services related to cleanrooms, fume hoods, biological safety cabinets, and various controlled environment apparatus.

Our team members play a crucial role in our clients' facilities, facilitating safety, precision, and compliance in some of the most advanced laboratories across the country.

Your Impact:


As an On-Site Equipment Specialist, you will be dispatched daily to deliver a range of services including cleanroom, biological safety cabinet, fume hood, and pharmacy certification, as well as calibration of laboratory instruments. Your responsibilities will expand as you advance in your career.

Our specialists provide exceptional client service and possess a comprehensive understanding of our service offerings, striving to exceed expectations by delivering contracted services with the utmost quality and identifying additional needs when possible.

TSS presents an excellent career opportunity for individuals with strong customer service and problem-solving skills. For entry-level positions, prior job-related experience is not mandatory, as we provide extensive classroom and on-the-job training along with mentorship.

Once trained, you will have opportunities for ongoing career development within field services or other essential roles in our dynamic organization.

Your Responsibilities:


- Conduct testing, certification, calibration, and repair services across various laboratory environments and equipment at client locations and/or in shop facilities.
- Engage directly with clients to comprehend, discuss, and fulfill their requirements.
- Foster and enhance client relationships, serving as the primary in-person representative of the company.
- Complete all necessary documentation and administrative tasks associated with assigned responsibilities.
- Perform additional duties as required.

Your Rewards:

TSS offers competitive compensation and a comprehensive benefits package:

- Hourly wage starting at $26.50
- Sign-on bonus of $1,000 (distributed as $500 after 90 days and $500 after 6 months)
- Medical, vision, and dental insurance
- 401(k) plan with company matching contributions
- Long-term and short-term disability, along with life insurance
- Generous Paid Time Off (PTO) and company-paid holidays
Qualifications:

- High School Diploma or equivalent required; a 2-year or 4-year degree is preferred.
- Relevant customer service, mechanical, and/or electrical experience is advantageous.
- A combination of education, training, and related experience may fulfill requirements.
Skills and Abilities:

- Exceptional customer service and relationship-building capabilities.
- Strong troubleshooting and problem-solving aptitude with a commitment to continuous learning.
- Ability to work independently with minimal supervision, utilizing effective time management and prioritization skills.
- Proficient verbal and written communication skills.
- Basic mathematical knowledge, including geometry and algebra.
- Valid driver's license and a clean driving record.
- Familiarity with the Microsoft Office suite.


While performing the duties of this position, employees must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Employees are frequently required to sit, talk, or listen, and may need to reach with hands and arms.

Occasional requirements include standing, walking, using hands to handle or feel, climbing, balancing, stooping, kneeling, crouching, or crawling, and sensory activities such as tasting or smelling.

Specific vision abilities required for this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

TSS is an equal opportunity employer that values diversity. If you are interested in this role but uncertain if it aligns with your skills, we encourage you to reach out for a discussion.

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