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On-Site Service Specialist

2 months ago

Phoenix, Arizona, United States Rose International Full time
Job Summary

Rose International is seeking a highly skilled and detail-oriented On-Site Service Specialist to join our team. As a key member of our operations team, you will be responsible for providing top-notch service and support to our clients.

Key Responsibilities:
  • Printer Maintenance: Perform routine maintenance tasks on high-speed black and white printers, including clearing jams, replacing toner, and refilling paper.
  • Document Processing: Operate a document folder/stuffer with precision and accuracy, ensuring timely and efficient processing of documents.
  • Technical Support: Provide technical assistance to clients as needed, including troubleshooting and resolving issues with printers and other equipment.
  • Communication: Develop and maintain strong relationships with clients, responding to their needs and concerns in a professional and courteous manner.
  • Organization: Maintain a clean and organized workspace, adhering to safety protocols and procedures at all times.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a related field, such as printer maintenance or document processing.
  • Skills: Strong technical skills, including knowledge of printer maintenance and operation. Excellent communication and organizational skills.
What We Offer:
  • Competitive Pay: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We are committed to helping our employees grow and develop in their careers.
  • Collaborative Environment: We foster a collaborative and supportive work environment.