Pet Care Coordinator

5 days ago


Dublin, Ohio, United States Banfield Pet Hospital Full time
About the Role

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will play a vital role in delivering exceptional client service and ensuring the smooth operation of our hospital.

Key Responsibilities
  • Provide exceptional client service, ensuring that every interaction is positive and memorable.
  • Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Collaborate with our veterinary team to ensure seamless communication and care for our clients and their pets.
  • Stay up-to-date on hospital policies, procedures, and protocols to ensure compliance and quality care.
Requirements
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and veterinarians.
  • Ability to multitask, prioritize, and manage multiple responsibilities in a fast-paced environment.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work independently and as part of a team, with a positive and flexible attitude.
What We Offer

As a Client Service Coordinator at Banfield Pet Hospital, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment, where every associate feels valued and supported.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional client service and are committed to providing the highest level of care for our clients and their pets, we encourage you to apply for this exciting opportunity.



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