In House Sales Director

6 days ago

Branson, Missouri, United States Westgate Resorts Full time

Job Summary

The In House Sales Manager will be responsible for supervising the total sales effort of the resort's timeshare sales and upgrades, supervision of sales related personnel, implementation of sales strategies to maximize profits of the resort while maintaining customer satisfaction.

Key Responsibilities

  • Facilitate morning sales meetings to ensure a cohesive and productive sales team.
  • Train Sales Managers to enhance their skills and knowledge in sales strategies and customer service.
  • Supervise the sales floor, coordinating the Guest Service Representatives and Sales Managers to ensure seamless customer interactions.
  • Pitch and sell Westgate Resorts to prospective buyers in order to sell and upgrade weeks, focusing on providing excellent customer service and meeting or surpassing profit plans.
  • Supervise assigned sales staff, including hiring, terminations, disciplinary actions, performance evaluations, and development to ensure a high-performing team.
  • Maintain liaison with other resort-level departments to facilitate customer service and maximize sales efforts.
  • Provide excellent customer service to guests and staff, ensuring a positive and enriching work environment.
  • Enforce sales-related policies and procedures to maintain a compliant and efficient sales process.

Supervisory Responsibilities

Supervise all sales center staff, including the ability to discipline and make decisions regarding hiring and firing, as well as input on performance evaluations and staff development.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Timeshare sales experience and management experience as determined by Executive Director of Sales.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Additional Information

Westgate Resorts offers a comprehensive benefits package, including health benefits, paid time off, paid holidays, 401K with a generous company match, daily pay, family benefits, wellness programs, flexible spending accounts, tuition assistance, military leave, employee assistance program, life, disability, accident, critical illness, and hospital insurance, pet insurance, and exclusive discounts for team members.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state, or local law.

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