Sales Leadership Supervisor

2 weeks ago


Branson, Missouri, United States Westgate Resorts Full time


The primary responsibility of this role is to oversee the comprehensive sales operations of the resort's timeshare offerings and upgrades. This includes managing sales personnel, executing sales strategies to enhance profitability while ensuring high levels of customer satisfaction.


KEY RESPONSIBILITIES
Conduct daily sales meetings to motivate and align the team.

Provide training and development for Sales Managers.

Oversee the sales floor, coordinating efforts between Guest Service Representatives and Sales Managers.

Engage with potential buyers to effectively pitch and sell Westgate Resorts' offerings.

Manage assigned sales staff:
handle hiring, terminations, disciplinary actions, performance reviews, and professional development.

Collaborate with other departments within the resort to enhance customer service and optimize sales initiatives.

Deliver exceptional customer service to both guests and team members.

Implement and enforce sales-related policies and procedures.

Ensure that sales activities meet or exceed financial targets.

SUPERVISORY DUTIES
Oversee all personnel within the sales center; responsible for disciplinary actions with input on hiring and termination decisions. Provide feedback regarding performance, interactions with sales representatives, and customer engagement.

QUALIFICATIONS
To succeed in this position, candidates must demonstrate the ability to fulfill each essential duty effectively. The qualifications listed below represent the necessary knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

EDUCATION and EXPERIENCE
Experience in timeshare sales and management as determined by the Executive Director of Sales.

LANGUAGE PROFICIENCY
Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, or governmental regulations. Proficient in writing reports, business correspondence, and procedural manuals. Capable of effectively presenting information and responding to inquiries from groups of managers, clients, customers, and the general public.

ADDITIONAL BENEFITS
Why choose Westgate?
- Comprehensive health benefits including medical, dental, and vision coverage.
- Paid Time Off (PTO) encompassing vacation, sick leave, and personal days.
- Paid holidays.
- 401K plan with a generous company match.
- Access to daily pay benefits.
- Family benefits including maternity and parental leave, as well as adoption assistance.
- Wellness programs.
- Flexible spending accounts.
- Tuition assistance.
- Military leave.
- Employee assistance programs (EAP).
- Life, disability, accident, critical illness, and hospital insurance.
- Pet insurance.
- Exclusive discounts for team members on hotels, cruises, resorts, restaurants, entertainment, and more.
- Opportunities for advancement and professional development.
- Community involvement programs.


Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state, or local law.



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