Assistant Store Manager

6 days ago


Highland, Indiana, United States America's Antique Mall Full time
About America's Antique Mall

We are a unique and dynamic retail environment, home to hundreds of talented small business owners and vendors. Our community is passionate about providing exceptional customer service and a fun work environment.

We are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our management team, you will be responsible for supporting the Store Manager in the daily business operations of our mall.

Key Responsibilities
  • Supervise and support employees to ensure excellent customer service and sales performance.
  • Assist with daily business operations, including sales, marketing, and customer service initiatives.
  • Develop and implement strategies to drive sales growth and improve customer engagement.
  • Collaborate with vendors and small business owners to foster strong relationships and drive business success.
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
Requirements
  • Minimum high school diploma, GED, or equivalent education.
  • Minimum 3 years of retail or service industry experience, preferably in a management role.
  • Strong understanding of sales and customer service techniques, with a focus on driving sales growth and improving customer engagement.
  • Excellent organizational, time management, prioritization, and multitasking skills.
  • People-focused with excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.


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