Full-Time Cashier Opportunity
7 days ago
Position Overview
We are looking for a dedicated Cashier/Receptionist who possesses outstanding customer service abilities and a positive demeanor. This role involves managing incoming calls, assessing the purpose of each call, and directing callers appropriately. Additionally, the individual will handle basic financial transactions and have a foundational understanding of routine accounting practices related to both accounts receivable and accounts payable.
Key Responsibilities
- Process cash, checks, and credit card transactions from customers, accurately recording amounts on repair orders or counter tickets.
- Provide change and issue receipts to customers with precision.
- Answer incoming calls and route customers to the correct department, ensuring timely follow-up.
- Engage with callers in a courteous, professional, and efficient manner, aiming to reduce wait times.
- Address customer complaints tactfully and escalate issues to the appropriate personnel for resolution.
- Support management with various administrative tasks as required.
- Maintain a friendly, professional, and efficient demeanor while interacting with customers and colleagues.
- Gain familiarity with departmental structures and internal processes to assist customers effectively.
- Organize and digitize documents into our Document Management System (DMS).
- Perform additional duties as assigned.
Qualifications
- Previous experience as a Cashier/Receptionist is advantageous.
- Willingness to work flexible hours, including evenings and weekends.
- Strong communication skills to convey customer needs and requests to management and sales teams.
- Professional appearance and demeanor.
- Clean driving record.
Application Process
Interested candidates are encouraged to submit their applications, including a resume and any relevant documents.
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