Full-Time Cashier Opportunity

7 days ago


Highland, Indiana, United States Webb Auto Group Full time

Position Overview

We are looking for a dedicated Cashier/Receptionist who possesses outstanding customer service abilities and a positive demeanor. This role involves managing incoming calls, identifying the purpose of each call, and directing the caller appropriately. The candidate will also engage in basic financial transactions and maintain knowledge of standard accounting practices related to both accounts receivable and accounts payable.

Key Responsibilities

  1. Process cash, checks, and credit card transactions from customers, ensuring accurate recording on repair orders or counter tickets.
  2. Provide correct change and issue receipts to clients.
  3. Handle phone inquiries and guide customers to the correct department, ensuring timely follow-up.
  4. Communicate with callers in a courteous, professional, and efficient manner, aiming to reduce hold times.
  5. Address customer complaints tactfully and refer them to the appropriate personnel for resolution.
  6. Assist management with various administrative tasks as required.
  7. Maintain a friendly, professional, and efficient demeanor while interacting with customers and colleagues.
  8. Gain familiarity with departmental structures and internal processes to assist customers effectively.
  9. Organize and digitize documents into our Document Management System (DMS).
  10. Perform additional duties as assigned.

Qualifications

  • Experience as a Cashier/Receptionist is advantageous.
  • Willingness to work flexible hours, including evenings and weekends.
  • Ability to convey customer interests, needs, and requests to management and sales teams.
  • Professional appearance is essential.
  • Must possess a clean driving record.

We encourage interested candidates to consider this opportunity within Webb Auto Group.



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