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Sales Associate

2 months ago

Highland, Indiana, United States Family Express Full time
Job Title: Sales Associate

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Family Express. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with our customers, and promoting our products.

Key Responsibilities:
  • Customer Service: Provide total satisfaction to our customers by effectively and professionally interacting and building relationships with them.
  • Product Knowledge: Serve as a product brand advocate and promote our products to customers.
  • Store Operations: Complete daily, weekly, and monthly accounting, banking, and auditing functions using Company-approved accounting procedures.
  • Store Image: Ensure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store.
  • Recruitment: Assist the store manager with recruiting quality applicants.
  • Security: Ensure store security and safety for all customers and employees.
Requirements:
  • Essential Skills and Experience: Situational awareness, strong customer orientation, time management, multitasking, productivity, and a sense of urgency.
  • Excellent Interpersonal and Communication Skills: Commitment to company mission and values, basic mathematical and computer proficiency, and the ability to read, write, and understand English.
  • Adaptability and Flexibility: Ability to adapt to change, problem analysis and resolution, and effective decision-making.
Physical Demands and Work Environment:

The Sales Associate will be required to stand for prolonged periods, work up to ten (10) hour shifts, and perform various physical tasks such as reaching, climbing, balancing, stooping, and lifting up to 50 pounds. The employee must also be able to tolerate extreme temperatures for minimum of 30-minute intervals.