Office Coordinator

2 weeks ago


Kalamazoo, Michigan, United States Kalamazoo Long Term Pharmacy Full time

Overview:


The Office Coordinator is essential in facilitating smooth operations and delivering outstanding service to clients. This position entails managing incoming communications, greeting guests at the entrance, prioritizing calls, processing electronic messages, organizing documentation, and maintaining accurate records.


Key Responsibilities:

  • Handle incoming communications with professionalism, directing inquiries to the appropriate teams or individuals.
  • Provide assistance, relay messages, and address caller inquiries or issues.
  • Greet visitors and vendors warmly, ensuring a welcoming atmosphere.
  • Guide guests to their designated areas and promptly inform staff of their presence.
  • Assess incoming communications and prioritize urgent matters for immediate attention.
  • Efficiently manage and relay messages to relevant personnel.
  • Offer administrative assistance across various departments, including data management, filing, and documentation.
  • Coordinate outgoing shipments and oversee the receipt of mail and packages, distributing them as necessary.
  • Maintain the refill call log.
  • Assist with financial administrative tasks as required.
  • Ensure the reception area is tidy, organized, and well-stocked with essential supplies.
  • Adhere to security protocols to protect sensitive information and uphold patient confidentiality.
  • Perform additional duties as assigned.

Qualifications:

  • High school diploma or equivalent preferred; additional qualifications in office management or a related field are advantageous.
  • Demonstrated experience in a receptionist or similar capacity, ideally within a healthcare or pharmacy environment.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiar with electronic communication platforms.
  • Possession of a Pharmacy Technician License.

Essential Skills:

  • Exceptional interpersonal abilities with a knack for effective communication across diverse groups.
  • Strong organizational capabilities and meticulous attention to detail.
  • Ability to manage multiple tasks and prioritize effectively in a dynamic setting.


Job Posted by Kalamazoo Long Term Pharmacy

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