Biologics and Triage Coordinator
2 weeks ago
Position Overview
This role at US Derm Support Roles involves overseeing the coordination of biologic therapies and managing phone triage responsibilities. The schedule is structured for weekdays, ensuring a work-life balance without weekend commitments.
Key Responsibilities:
- Manage prior authorization processes and prescription protocols for biologic treatments
- Organize patient appointments and provide education on biologic therapies
- Engage with patients regarding medication approvals and adherence
- Perform phone triage tasks, including handling incoming calls, faxes, and medication inquiries
- Work in partnership with pharmaceutical representatives to guarantee timely medication delivery
Required Qualifications:
- Post-secondary education in a medical support discipline is mandatory
- A minimum of 12 years of experience in a medical office setting, with a preference for dermatology
- Strong attention to detail coupled with excellent communication abilities
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
- Capability to work autonomously as well as collaboratively within a team
Physical Requirements:
- Effective communication skills in a fast-paced office environment
- Proficient operation of office equipment, including telephones and computers
- Ability to remain seated for prolonged periods
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