Business Process Analyst II

1 week ago

Cincinnati, Ohio, United States InsideHigherEd Full time
Internal Applicants Only:

The University of Cincinnati, established in 1819, is recognized as one of the premier urban public research institutions in the United States. With a vibrant community of over 50,000 students, 11,000 faculty and staff, and a vast alumni network of 340,000, UC is celebrated for its innovative campus design and academic excellence.

As part of the Next Lives Here initiative, which includes a significant investment in the Cincinnati Innovation District, UC has experienced unprecedented growth, including record enrollment and entry into the Big 12 Conference. The university's annual budget exceeds $1.65 billion, with an endowment of $1.8 billion, contributing to a regional economic impact of over $10.6 billion.

Position Overview

The Business Systems Analyst serves as a critical link between the university's educational, research, and administrative sectors and the Business Enterprise Systems and Technologies (BEST). This role is essential in facilitating the achievement of business objectives across various units.

Candidates with the following qualifications will be given additional consideration:

• Familiarity with travel and expense management systems

• Knowledge of procurement processes from source to payment

• Experience with cloud-based financial systems

• Strong analytical and problem-solving capabilities

• Excellent verbal and written communication skills

Key Responsibilities
  • Collaborate with stakeholders to support moderately complex business processes, ensuring alignment between technology solutions and business strategies.
  • Establish and nurture relationships with business partners and BCS to deliver effective technical solutions.
  • Conduct thorough data analysis to comprehend business strategy requirements.
  • Assess client needs through a structured requirements process to prioritize business objectives. Investigate and resolve client and user issues, identifying technical needs and proposing solutions.
  • Draft and communicate business requirements and functional specifications for implementing business solutions.
  • Assist in documenting current business processes and developing business cases.
  • Review modules for quality assurance, adhering to established standards and procedures.
  • Create user test cases, validate results during testing, and execute test scenarios.
  • Investigate and resolve client and user issues, escalating as necessary.
  • Troubleshoot existing information systems to identify errors or deficiencies and develop corrective actions.
  • Perform routine application maintenance tasks.
  • Support the analysis of client satisfaction data to ensure IT solutions meet user needs.
  • Document functions and changes to new or modified modules and testing activities/results.Perform related duties as required by departmental needs. This job description is subject to change.
Education Requirements

A Bachelor's degree in Computer Science, Information Systems, Business, or a related field is required.

Six (6) years of relevant work experience or specialized training may substitute for the educational requirement.

Experience Requirements

A minimum of two (2) years of relevant technical or business experience is required.

Work EnvironmentOffice setting with no unusual physical or environmental demands.Compensation and BenefitsUC provides a comprehensive range of competitive and affordable benefits to support the financial, educational, health, and wellness needs of employees and their families. Eligibility varies by position and FTE.
  • Competitive salary based on experience.
  • Comprehensive insurance options, including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, along with an employee assistance program.
  • Financial security through life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off, including vacation, sick leave, holidays, and parental leave.
  • Tuition remission available for employees and eligible dependents.
  • Discounts for various on and off-campus activities and services.
As a UC employee, you will not contribute to the federal Social Security system, except for Medicare. Instead, UC employees can choose to contribute to a state retirement plan or an alternative retirement plan. To learn more about the benefits of working at UC, please visit our careers page.

The University of Cincinnati is an Equal Opportunity Employer.

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