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Intermediate Business Systems Analyst

2 months ago

Cincinnati, Ohio, United States InsideHigherEd Full time
Internal Application Required

The University of Cincinnati, established in 1819, is recognized as one of the leading urban public research institutions in the United States. With a vibrant community of over 50,000 students, 11,000 faculty and staff, and a network of 340,000 alumni, UC is committed to excellence in education and research.

As part of the Next Lives Here initiative, the Cincinnati Innovation District represents a significant investment aimed at enhancing educational and economic opportunities. With a strong enrollment record and a dynamic academic health center, UC is poised for continued growth and impact.

Position Overview

The Business Systems Analyst serves as a crucial link between the university's educational, research, and administrative sectors and the Business Enterprise Systems and Technologies (BEST). This role is essential in helping various business units meet their operational objectives.

Preferred qualifications include:

  • Experience with travel and expense management systems
  • Familiarity with procurement source-to-pay solutions
  • Knowledge of cloud-based financial systems
  • Strong problem-solving abilities and independent troubleshooting skills
  • Excellent written and verbal communication and collaboration skills
Key Responsibilities
  • Engage with business partners to support and enhance moderately complex business processes, ensuring alignment of technology solutions with strategic goals.
  • Establish and nurture relationships with business partners and BCS to deliver effective technical solutions.
  • Conduct thorough data analysis to ascertain business strategy requirements.
  • Evaluate client needs through a structured requirements process to prioritize business objectives. Investigate and resolve client and user issues, identifying technical needs and recommending solutions.
  • Draft and communicate business requirements and functional specifications for implementing business solutions.
  • Assist in documenting existing business processes and developing business cases.
  • Review system modules for quality assurance, adhering to established standards and procedures.
  • Create user test cases, validate results during testing, and execute test cases.
  • Address and troubleshoot client and user issues, escalating as necessary.
  • Identify errors or deficiencies in existing information systems and develop corrective measures.
  • Perform routine application maintenance tasks.
  • Support the analysis of client satisfaction data to ensure IT solutions effectively meet client needs.
  • Document functions and changes to new or modified modules and test activities/results.
  • Undertake related duties as required by departmental needs. This job description is subject to change.
Educational Requirements

A Bachelor's degree in Computer Science, Information Systems, Business, or a related field is required.

Six (6) years of relevant work experience or specialized training may substitute for the educational requirement.

Experience Requirements

A minimum of two (2) years of relevant technical or business work experience is required.

Work Environment

This position is based in an office environment with no unusual physical or environmental demands.

Compensation and Benefits

The University of Cincinnati offers a comprehensive range of benefits designed to meet the financial, educational, health, and wellness needs of employees and their families. Eligibility varies by position and FTE.

  • Competitive salary based on experience.
  • Comprehensive insurance plans, including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, along with an employee assistance program.
  • Financial security through life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off, including vacation, sick leave, holidays, and parental leave.
  • Tuition remission available for employees and eligible dependents.
  • Discounts for various on and off-campus activities and services.

The University of Cincinnati is an Equal Opportunity Employer.