Dividend - Disbursement Analyst II

2 months ago


Cincinnati, Ohio, United States Fifth Third Bank Full time

About Dividend

At Dividend, we question convention, reward creativity, and always welcome new ideas. We are hungry to win, happy to help, and determined to succeed. Every day, we get to see the impact we've had on our customers, our partners, and on the world around us. So, take a look and see if you think you'd be a good fit for Dividend.

GENERAL FUNCTION: Responsible for processing accurate and timely payments from clients and partners, monitoring reporting for the sales and finance leaders to leverage, and working with cross functional teams to ensure accurate and timely data is reporting and processed.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manages daily payment process, reviewing installer payments for accuracy, timeliness, and reporting, including investigating and adjusting incorrect installer funding
  • Point of contact for all installer payment inquiries and supports custom payment requests, including staged payments, changes in terms, refunds, etc.
  • Assists Sales and Account Success teams with complex issues related to installer payments utilizing Salesforce for information
  • Coordinates with Accounting team on a variety of monthly and quarterly reconciliations and reporting
  • Collaborates closely with cross functional teams in enhancing and streamlining disbursement processes, including disbursement processes and related processes

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

  • High School diploma or equivalent. Bachelors degree preferred
  • 2-3 years of experience in Financial Operations or a related field
  • Exceptional attention to detail - willingness to dig in and solve problems independently
  • Must be very organized and have great written and verbal communication skills
  • Strong excel skills and ability to use complex formulas
  • Good analytical and problem-solving skills
  • Quick learner and ability to work both independently and collectively in a fast-moving environment
  • Preferred skills include Salesforce, Jira, AP Accounting, SQL and Lending or Servicing experience

    #LI-BP1

Dividend - Disbursement Analyst II

LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.



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