Sales Administrator

2 weeks ago


Prescott, Arizona, United States CP North America Full time
About the Role

We are seeking a highly skilled and detail-oriented Sales Administrator to join our team at CP North America. As a Sales Administrator, you will play a critical role in ensuring the success of our customers by providing exceptional support and service throughout the post-sale process.

Key Responsibilities
  • Build and maintain strong relationships with external and internal customers.
  • Serve as a liaison, collaboratively with sales, operations, and engineering teams.
  • Ensure accuracy of internal and external customer documentation and corresponding relevant information.
  • Optimize efficiency in the customer purchase order, conversion to sales order, status reports and delivery stages.
  • Maintain and report sales order activity and progress via phone and email.
  • Capture and log customer feedback.
Qualifications
  • Proven experience in a customer-facing role, preferably in a manufacturing industry.
  • Strong communication and interpersonal skills, with the ability to build rapport quickly.
  • Detail-oriented with excellent problem-solving abilities.
  • Ability to facilitate and support multiple customers and priorities in a fast-paced environment.
What We Offer
  • A collaborative and supportive work environment.
  • The chance to make a real impact on our customers' success.
Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off PTO
  • 401K Matching
  • 11 Paid Holidays per year
Schedule
  • 8-hour shift
  • Day shift
  • Monday to Friday

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