Executive Director
4 days ago
We are seeking a highly skilled and experienced Executive Director to lead our senior living community in operational management, goal setting, and long-term growth. As a key member of our team, you will be responsible for providing comprehensive leadership, managing staff, and ensuring outstanding resident care and wellbeing.
Key Responsibilities- Community Management and Communication
- Partner with regional, divisional, and corporate leadership on short and long-term planning for the community, including supporting and implementing change management initiatives.
- Responsible for hiring, training, coaching, developing, and motivating team members across all functional areas, while providing regular performance feedback.
- Assess and manage staffing levels appropriate to occupancy to ensure the needs of the community and residents are met while adhering to budgetary requirements and fiscal health of the community.
- Partner and consult with regional and divisional Human Resources regarding team member-related matters, including performance, disciplinary, and termination matters, to align with Five Star policies.
- Keep Regional Director of Operations informed of activities, needs, and problems.
- Regulatory Compliance
- Ensure compliance with state and federal regulations applicable to the facility and work with department heads or corporate legal as needed.
- Prepare and present reports as required by regulatory agencies and the Five Star corporate office.
- Resident Experience Oversight
- Ensure a positive resident experience by building relationships with residents and setting exceptional standards for team performance.
- Foster a smooth functioning, efficient operation through the timely and effective resolution of grievances from residents, families, and/or staff.
- Bachelor's degree and Administrator's license/certification per state requirements; Arizona Assisted Living Manager License, Arizona NHA License.
- Passion for working with seniors.
- Prior experience as a General Manager, Executive Director, or Administrator within the healthcare industry.
- Demonstrated management experience with direct supervision of a team of at least 10, including hiring, coaching, performance management, and daily operations supervision.
- Demonstrated financial acumen, including deep familiarity with financial reporting, P&L statements, labor modeling, and controlling EBITDA.
- Experience in sales and marketing, identifying and building local relationships to drive business.
- Computer proficiency, knowledge of Microsoft Office suite of products, and Adobe Acrobat.
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