Executive Director

4 days ago


Prescott, Arizona, United States Five Star Senior Living Full time
About the Role

We are seeking a highly skilled and experienced Executive Director to lead our senior living community in operational management, goal setting, and long-term growth. As a key member of our team, you will be responsible for providing comprehensive leadership, managing staff, and ensuring outstanding resident care and wellbeing.

Key Responsibilities
  • Community Management and Communication
    • Partner with regional, divisional, and corporate leadership on short and long-term planning for the community, including supporting and implementing change management initiatives.
    • Responsible for hiring, training, coaching, developing, and motivating team members across all functional areas, while providing regular performance feedback.
    • Assess and manage staffing levels appropriate to occupancy to ensure the needs of the community and residents are met while adhering to budgetary requirements and fiscal health of the community.
    • Partner and consult with regional and divisional Human Resources regarding team member-related matters, including performance, disciplinary, and termination matters, to align with Five Star policies.
    • Keep Regional Director of Operations informed of activities, needs, and problems.
  • Regulatory Compliance
    • Ensure compliance with state and federal regulations applicable to the facility and work with department heads or corporate legal as needed.
    • Prepare and present reports as required by regulatory agencies and the Five Star corporate office.
  • Resident Experience Oversight
    • Ensure a positive resident experience by building relationships with residents and setting exceptional standards for team performance.
    • Foster a smooth functioning, efficient operation through the timely and effective resolution of grievances from residents, families, and/or staff.
    Requirements
    • Bachelor's degree and Administrator's license/certification per state requirements; Arizona Assisted Living Manager License, Arizona NHA License.
    • Passion for working with seniors.
    • Prior experience as a General Manager, Executive Director, or Administrator within the healthcare industry.
    • Demonstrated management experience with direct supervision of a team of at least 10, including hiring, coaching, performance management, and daily operations supervision.
    • Demonstrated financial acumen, including deep familiarity with financial reporting, P&L statements, labor modeling, and controlling EBITDA.
    • Experience in sales and marketing, identifying and building local relationships to drive business.
    • Computer proficiency, knowledge of Microsoft Office suite of products, and Adobe Acrobat.

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