Insurance Agency Receptionist

2 days ago


Prescott Valley, Arizona, United States Eric Strobel - State Farm Agent Full time
Job Overview

The Eric Strobel Insurance Agency is a leading insurance provider seeking a highly organized and detail-oriented Receptionist to join our team.

Key Responsibilities
  • Provide exceptional customer service to clients, greeting them warmly in person and over the phone, and directing them to the appropriate team members.
  • Manage appointment scheduling and office communications, ensuring seamless coordination and timely follow-up.
  • Assist in handling incoming inquiries and maintaining accurate customer records, providing a high level of data integrity and security.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer tailored insurance solutions.
  • Support the team with various administrative tasks and projects, contributing to a positive and productive work environment.
Requirements
  • Previous experience in a receptionist or customer service role, with a proven track record of delivering exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong organizational and multitasking abilities, with a focus on efficiency and attention to detail.
  • Comfortable with engaging in sales conversations and identifying opportunities to offer insurance solutions.
  • Basic computer skills, including Microsoft Office and CRM systems, with a willingness to learn and adapt to new technologies.

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