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Commercial Lines Account Manager
2 months ago
{"Job Title": "Account Executive", "Reports to": "Vice President, Client Services and Vice President, Marketing", "Department": "Commercial Lines", "FSLA Status": "Exempt", "Summary": "Drive sales growth and customer satisfaction by delivering exceptional service and strategic account management. Collaborate with Client Managers to achieve business objectives and develop innovative solutions to meet client needs.", "Essential Duties and Responsibilities": [{"title": "Agency Goals and Strategies", "description": "Understand and actively work toward agency goals and strategies to drive business growth and customer satisfaction."}, {"title": "Account Rounding and Cross-Selling", "description": "Identify opportunities to offer additional agency services and cross-sell to existing clients, resulting in increased revenue and customer retention."}, {"title": "Insurance Program Management", "description": "Oversee and coordinate the insurance program for assigned clients, ensuring seamless execution and optimal results."}, {"title": "Client Objectives and Renewal Business Marketing", "description": "Develop and implement strategies to achieve client objectives and maintain market knowledge to address client needs and drive renewal business."}, {"title": "Collaboration and Communication", "description": "Work with internal and external stakeholders to address client issues and provide training, loss control, safety, claims, and other support as needed."}, {"title": "Additional Projects", "description": "Complete additional projects as assigned by management to drive business growth and improve operational efficiency."}], "Core Competencies": [{"title": "Leadership", "description": "Lead by example and demonstrate strong leadership skills to drive team success."}, {"title": "Communication", "description": "Communicate clearly and effectively with clients, colleagues, and management to ensure seamless execution and optimal results."}, {"title": "Interpersonal", "description": "Treat people with respect and professionalism, building strong relationships with clients and colleagues."}, {"title": "Work", "description": "Deliver the highest levels of excellence and quality in all aspects of the job."}, {"title": "Time Management", "description": "Schedule time productively and prioritize tasks to meet business objectives and deadlines."}, {"title": "Technical", "description": "Stay up-to-date with industry trends and technologies to drive business growth and improve operational efficiency."}]
