Patient Service Representative

1 day ago


Marshall, Missouri, United States Fitzgibbon Hospital Full time
About the Role

Fitzgibbon Hospital is seeking a highly skilled Patient Service Representative to join our Referrals Management team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and visitors, ensuring a positive experience throughout their hospital stay.

Key Responsibilities
  • Initiate electronic encounters for patients, ensuring accurate and timely documentation
  • Provide excellent customer service, responding to patient inquiries and resolving issues in a professional and courteous manner
  • Collaborate with healthcare teams to ensure seamless patient care and efficient registration processes
  • Stay up-to-date with changing insurance requirements, ensuring compliance and accurate reimbursement
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Preferred 1 year of customer service experience, with a focus on insurance and registration
  • Strong communication and problem-solving skills, with the ability to work in a fast-paced environment
About Fitzgibbon Hospital

Fitzgibbon Hospital is a non-profit community hospital dedicated to providing high-quality healthcare services to our community. We are committed to improving the health and well-being of those we serve, and we are seeking like-minded individuals to join our team.



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