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Customer Service Representative

2 months ago

Marshall, Missouri, United States Security Finance Full time

About Us

Security Finance is a leading provider of financial services, dedicated to helping individuals and communities achieve financial stability and success.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.

Key Responsibilities

  • Customer Service
    • Provide outstanding customer service to clients, both on the phone and in-person.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Marketing and Sales
    • Market for new and continued customer business, identifying opportunities to increase sales and revenue.
    • Develop and implement effective sales strategies to meet or exceed sales targets.
  • Loan and Tax Preparation
    • Prepare and process loans and income tax returns, ensuring accuracy and compliance with regulatory requirements.
    • Provide clients with clear and concise information about loan and tax preparation services.

What We Offer

  • Competitive Compensation and Benefits
    • Competitive salary and bonus structure.
    • Excellent benefits package, including medical, dental, and vision insurance.
    • 401(k) plan with company matching.
  • Professional Development and Growth Opportunities
    • Comprehensive training program, including on-the-job training and ongoing professional development.
    • Opportunities for advancement and career growth within the company.
  • Collaborative and Supportive Work Environment
    • Collaborative and supportive team environment.
    • Opportunities to work with a diverse range of clients and colleagues.

Requirements

  • Education and Experience
    • High school diploma or equivalent required.
    • 1-2 years of customer service or sales experience preferred.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Strong problem-solving and analytical skills.

Why Join Our Team?

At Security Finance, we are committed to making a positive impact in the lives of our clients and communities. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.