Enrollment Operations Manager
6 days ago
**Enrollment Supervisor Role**
The Enrollment Supervisor is responsible for overseeing the enrollment process of patients at Essen Health Care. This includes managing and organizing the enrollment of patients, supervising patient information handling, and ensuring that schedules, orientations, and facilities events align with the enrollment process.
Key Responsibilities- Lead and manage all Eligibility and Enrollment functional, technical, and operational activities
- Expertise in Affordable Care Act eligibility and enrollment standards for programs including Qualified Health Plans, APTC, CSR, Modified Adjusted Gross Income (MAGI) and non MAGI Medicaid
- Develop and implement Contact Center strategy and direction, collaborating with external organizations and vendors
- Liaise with federal contacts at the Center for Medicaid and Medicare Services (CMS) on Eligibility and Enrollment related topics
- Perform other duties as assigned by the Director of Operations
- Bachelor's degree from an accredited college and 10+ years of experience in the healthcare industry
- Strong knowledge and experience with Medicaid policies and standards of eligibility, with a working knowledge of Arkansas Private Option rules and processes
- Expertise in implementing Affordable Care Act policies and programs
- Technical interface design experience
- Strong analytical, writing, and negotiation skills
- Demonstrated maturity and ability to navigate complex structures and respond to shifting priorities
- Excellent judgment, ability to communicate effectively with colleagues at all levels, and a hands-on approach to achieving results
- Ability to prioritize tasks, work under tight deadlines, and manage multiple projects
$45,000-$65,000
Equal Opportunity EmployerEssen Health Care is an equal opportunity employer, committed to serving a diverse population.
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