Security Operations Manager
6 days ago
Harvard Protection Services, LLC. is seeking a highly skilled Security Operations Manager to join our team. As a Security Operations Manager, you will be responsible for providing professional customer-focused security and life safety services for the people and property we protect.
Key Responsibilities- Leadership and Management: Provide leadership and direction to security personnel assigned to the facility/building, ensuring quality services are provided to meet customer expectations and contract requirements.
- Operations Management: Perform operations-related functions, including scheduling, overtime management, review of daily logs and incident reports, training and development of staff.
- Staff Performance Management: Monitor and develop staff performance, including supervision, performance evaluations, disciplinary matters, training, scheduling, callouts, and assigning work.
- Compliance and Regulatory Management: Maintain compliance with regulatory matters and ensure adherence to established emergency response, action planning, and procedures.
- Reporting and Documentation: Prepare reports on accidents, incidents, and suspicious activities, as required, and maintain accurate timekeeping systems and records for staff.
- Training and Development: Facilitate training as required per the contractual agreement, including CPR/First Aid/AED, additional state, local certifications, and maintenance of vehicles.
- Procurement and Maintenance: Assist in the procurement process and maintenance of uniforms and equipment.
- Community Relations: Maintain professional working relationships with local, state, and federal law enforcement agencies.
- Education and Experience: State or municipality mandated security officer licenses, advanced education degree, criminal justice degree or law enforcement related degree, 3-5 years civilian law enforcement, or private or corporate security experience or military experience with a favorable discharge.
- Security Guard License: Must have a security guard license or be able to obtain one within an acceptable period.
- Interpersonal and Communication Skills: Strong interpersonal communication skills, excellent time management skills, and the ability to prioritize and problem solve.
- Computer Skills: Good computer skills, including Microsoft Office, and additional knowledge within a computerized scheduling operating system is helpful.
Harvard Protection Services, LLC. offers a competitive salary structure of $50k-$60k, health & welfare, dental, vision, life, and long-term disability (LTD) insurance, and 401K Savings Plan. The position is a full-time, salaried, exempt position.
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