Patient Enrollment Manager

3 days ago


Bronx, New York, United States Essen Medical Associates Full time

Overview:

Company Overview: At Essen Medical Associates, we prioritize the health and well-being of our community.

As a leading privately-owned multispecialty medical organization, we deliver exceptional, compassionate, and accessible healthcare services to some of the most vulnerable populations in New York State. Our commitment to a Population Health model enables us to provide a wide range of integrated clinical services, including urgent care, primary care, and specialty services, alongside nursing home staffing and care management. Since our inception, we have expanded significantly, now offering diverse specialties from women's health to endocrinology, and psychiatry to many others. Our services are available through telehealth and in-person visits at numerous medical offices, as well as through our home care program.

Essen Medical Associates is dedicated to fostering a collaborative environment where healthcare professionals can thrive. With a workforce of over 1,100 employees and more than 400 practitioners, we serve over 250,000 patients each year across New York City and beyond. We invite talented individuals to explore career opportunities within our organization.

Job Summary:
The Patient Enrollment Manager oversees and coordinates the enrollment process for patients. This role includes supervising the management of patient information, scheduling, orientations, and events related to the enrollment process.

Key Responsibilities:

  • Lead and manage all operational, technical, and functional activities related to Eligibility and Enrollment.
  • Serve as a subject matter expert on Affordable Care Act eligibility and enrollment standards for various programs, including Qualified Health Plans, APTC, CSR, and Medicaid.
  • Develop and implement strategies for the Contact Center, collaborating with external organizations and vendors.
  • Act as a liaison with federal agencies regarding Eligibility and Enrollment matters.
  • Perform additional duties as assigned by the Director of Operations.

Qualifications:

  • Bachelor's degree from an accredited institution and a minimum of 10 years of experience in the healthcare sector.
  • Extensive knowledge of Medicaid policies and eligibility standards; familiarity with Arkansas Private Option rules is a plus.
  • Proven experience in implementing Affordable Care Act policies and programs.
  • Experience in technical interface design.
  • Strong analytical, writing, and negotiation skills.
  • Ability to navigate complex organizational structures and adapt to changing priorities.
  • Excellent judgment and communication skills, with a strategic mindset to achieve impactful results.
  • Capacity to prioritize tasks, meet tight deadlines, and manage multiple projects simultaneously.

Salary: $45,000 - $65,000

Equal Opportunity Employer:
Essen Medical Associates is proud to be an equal opportunity employer, committed to serving an ethnically diverse population.



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