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Clerical Operations Manager

2 months ago

Bronx, New York, United States City of New York Full time

**Job Summary**

The City of New York is seeking a highly skilled and experienced professional to fill the role of Supervising Clerical Associate. As a key member of our team, you will be responsible for overseeing the Application Processing team and ensuring the smooth operation of our administrative functions.

**Key Responsibilities**

  • Supervise and manage the Application Processing team to ensure efficient and effective processing of initial filings, demos, permits, and other documents.
  • Process and review required items in eSubmit, handle cashier transactions, and manage the safe and petty cash.
  • Distribute daily workload to the Application Processing team and verify and review lockbox reconciliations.
  • Run ACRAF and complete the Daily Cash Receipts Lockbox Summary, and perform bank deposits as needed.
  • Assist customers with their inquiries and provide excellent customer service.
  • Distribute supplies to the Application Processing team and act as a backup to the Service Manager.
  • Participate in special projects as needed to support the team and the organization.

**Requirements**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of experience in a supervisory or management role in a similar field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.

**Working Conditions**

This is a full-time position that requires working in a office environment. The successful candidate will be required to work a standard 35-hour workweek, with occasional overtime as needed.