Janitorial Operations Manager

2 weeks ago


Cambridge, Massachusetts, United States Compass Group USA Full time
Job Summary

The Janitorial Manager is responsible for overseeing the supervision, inspection, and control of all custodial and related services within assigned contracts. Key responsibilities include:

  • Allocating work responsibilities among subordinates
  • Supervising and coordinating the work activities of assigned areas
  • Approving vacation time, overtime, and timecards
  • Training custodians on work-related equipment
  • Supervising, motivating, disciplining, and evaluating staff

Essential Functions & Responsibilities:

The Janitorial Manager will:

  • Counsel and coordinate with customer management representatives on all matters relating to services performed
  • Resolve clients' concerns and perform inspections for satisfactory job performance
  • Meet periodically with subordinates to review the status of various elements of facility services and institute corrective measures for any deficiencies found
  • Monitor supply use inventory and ensure all equipment is in proper working condition
  • Perform any additional duties as required, including providing hands-on-cleaning if necessary

Requirements:

The ideal candidate will possess:

  • Strong organizational and planning skills, responsiveness, attention to detail, and excellent follow-through
  • Ability to work effectively under pressure and manage multiple priorities
  • Excellent customer service skills
  • Minimum of five to ten years of recent experience in supervising custodial and related employees performing cleaning functions in major facilities
  • General hands-on knowledge of both routine nightly and daytime facility cleaning and related services
  • Working hours mostly weekdays but may also include evenings and weekends as well as on-call for emergency situations
  • High School education or equivalent preferred
  • Bilingual English/Spanish preferred
  • Ability to successfully pass a background check, including criminal history

Benefits:

Associates at Compass Group USA are offered a comprehensive benefits package, including:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


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