Sales Development Representative

4 weeks ago

Phoenix, Arizona, United States UnitedHealthcare Full time
Job Description

Compensation & Benefits:

  • As a licensed agent, your total compensation is determined by your ability to work hard, sell, and deliver a great customer experience.
  • Compensation = Base pay + monthly sales incentive
  • Average first year annual earnings $60K through a combination of base plus sales commissions
  • Top performers can earn $80K +

Program Features:

  • Participate in a Sales Development Program that will accelerate your career with a company that will help you learn new skills and foster your continued growth
  • Collaborate with experienced professionals, mentors, and sales leaders
  • Build relationships within a close-knit community of peers involved in the development program to expand your network
  • Development program is curriculum based and structured

Primary Responsibilities:

  • Mainly handling inbound calling, NO knocking on doors
  • Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
  • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
  • Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
  • May make outbound calls to members to follow up on questions or to current members to review current or new products and services
  • Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
  • Meet the goals established for the position in the areas of performance, attendance, and consumer experience
  • Meet and maintain requirements for agent licensure, appointments, and annual product certification

Requirements:

  • Currently in final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university).
  • Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
  • Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Preferred Qualification:

  • Work or volunteer experience in sales, customer service, health care, or health insurance

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