Bilingual Customer Support Specialist

2 weeks ago


Rexburg Idaho, United States Melaleuca, Inc. Full time
Company Overview

At Melaleuca, our mission is to 'enhance the lives of those we touch by helping people reach their goals'. We are committed to promoting the physical, environmental, financial, and personal wellness of those around us.

For over 35 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth, exceeding $2 billion in annual revenue. With over 5,000 team members and operations in 20 countries, Melaleuca has been recognized as one of the top 100 Midsize Employers in the Nation and has received accolades for being one of the Best Employers for Women.

Position Overview

Utilize your bilingual skills to assist our North American clientele in both English and Spanish. We offer flexible scheduling options to accommodate your needs.

As a member of our Customer Care team, you will be dedicated to providing exceptional service and resolving customer inquiries. Your role will be vital in delivering a world-class experience by managing inbound calls from our customers.

Join a fast-paced team that is passionate about a lifestyle brand focused on making a positive impact on lives. We take pride in being part of a values-driven organization that respects and values its employees.

Key Responsibilities

- Respond to customer inquiries in a professional and courteous manner, ensuring a delightful experience.
- Assess customer situations and provide suitable solutions.
- Process telephone orders accurately while promoting specials and services that meet customer needs.
- Work independently and maintain a professional demeanor.

Qualifications

Are you:
- Fluent in both Spanish and English?
- Flexible with your schedule, able to commit to 20 hours per month?
- Proficient in computer skills and typing (30+ WPM)?
- Capable of analyzing problems and working under pressure?
- Trustworthy with confidential information?

Why Choose Melaleuca?

Melaleuca is a leading Health and Wellness company with a global presence. We manufacture and distribute over 400 products designed for everyday use, ensuring the highest standards of safety and wellness.

Our culture promotes flexibility and teamwork, making it feel more like a family than a corporation. Employees enjoy various benefits, including:
- 401(k) with contribution match
- Longevity bonuses
- Monthly product allowances
- Opportunities for advancement and recognition awards

Join us in making a difference in the lives of others while enjoying a rewarding career.

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