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Customer Service Representative

2 months ago

Rexburg Idaho, United States Melaleuca, Inc. Full time
About the Role

Melaleuca, Inc. is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products.

Responsibilities
  • Answer customer calls in a professional and courteous manner, ensuring a positive experience for our customers.
  • Analyze customer situations and determine viable options to meet their needs.
  • Accurately process telephone orders, offering specials, promotions, and services that meet customer needs.
  • Work independently and professionally, with a focus on delivering exceptional results.
Requirements
  • Fluency in Spanish and English, with excellent communication and interpersonal skills.
  • Flexibility to work a variety of shifts, including part-time hours.
  • Proficiency in keyboarding and computer skills, with the ability to type 30+ WPM.
  • Ability to analyze problems and work under stress.
  • Able to handle confidential information and maintain a high level of professionalism.
About Melaleuca, Inc.

Melaleuca, Inc. is a leading health and wellness company that manufactures and distributes a range of products, including nutritional, pharmaceutical, personal care, and home hygiene products. We are committed to providing exceptional customer service and promoting a positive work environment.

As a member of our team, you will enjoy a range of benefits, including comprehensive benefits, tuition reimbursement, and opportunities for pay increases and promotions. We are proud to be a values-driven organization that treats employees with respect and provides a supportive work environment.