Clinical Care Administrative Coordinator

2 weeks ago


Scottsdale, Arizona, United States AEG Vision Full time

Position Overview:
As a vital member of our team, the Patient Care Coordinator plays a crucial role in delivering outstanding service to our patients. This position involves ensuring that all patient check-in and checkout procedures are conducted smoothly and efficiently.

Key Responsibilities:
- Warmly welcome patients, clients, and visitors as they enter the facility.
- Professionally handle phone inquiries and provide timely responses.
- Organize and schedule patient appointments effectively.
- Collect and verify patient and insurance details.
- Accurately input patient demographic information into the Electronic Medical Record (EMR) system, ensuring completeness.
- Confirm vision and medical insurance details and update them in the EMR.
- Maintain a thorough understanding of various insurance plans and relay this information to patients.
- Review schedules to confirm insurance eligibility prior to appointments and ensure all documentation is complete.
- Prepare and submit insurance claims, while generating reports to ensure all charges are accounted for.
- Print and organize necessary forms for patient visits.
- Record and document all charges, co-pays, and payments in the EMR system.
- Allocate outstanding balances to insurance providers as required.
- Keep a tidy and organized workspace at all times.
- Utilize time, equipment, and supplies efficiently.
- Perform additional tasks as assigned by management.

Qualifications:
- High school diploma or equivalent required.
- Basic proficiency in computer usage.
- Excellent organizational skills with a keen attention to detail.
- Strong verbal and written communication abilities.
- Commitment to maintaining patient confidentiality and privacy.

Physical Requirements:
This role necessitates effective communication, the ability to operate necessary equipment, and mobility within the office environment.

Employment Type: Full-time
Benefits: Comprehensive benefits package including 401(k) with matching contributions, medical, dental, life insurance, short-term and long-term disability, vision service plan, employee vision discounts, health savings account (HSA), flexible spending account (FSA), paid time off (PTO), and paid holidays.
*Benefits applicable to Full-Time Employment only*

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