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Virtual Patient Access Representatives
2 months ago
Virtual Hiring Event - Patient Access
Are you dedicated to providing exceptional service to patients?
Do you thrive in a collaborative and diverse work atmosphere?
We are looking for compassionate individuals with experience in call center operations.
As part of the Johns Hopkins Medical Call Center (Patient Access Services), you will play a crucial role in assisting patients to receive top-tier medical care by:
- Handling incoming and outgoing communications (calls, emails, faxes, etc.) between healthcare providers and patients seeking services
- Building rapport with patients while collaborating with a skilled, multi-disciplinary team
- Managing complex appointment scheduling
Qualifications:
A high school diploma or GED is required.
A minimum of two years of experience in a medical office, hospital, medical call center, or a similar customer service setting is necessary.
Applicants must possess the ability to converse and type simultaneously, along with strong verbal and written communication skills.
Benefits:
Enjoy a favorable schedule - Monday to Friday, 8 AM to 5 PM.
Work in a hybrid environment - initial training may occur on-site for several weeks, followed by in-office work one day a week at most.
We offer generous paid time off, tuition reimbursement, opportunities for advancement, and much more.
Important Notice: All employees of Johns Hopkins Health System are required to be fully vaccinated against COVID-19. Proof of vaccination status will be required within 14 days of employment commencement. Exceptions may be made for individuals with religious beliefs or medical reasons.
Authorization to Work in the United States: Applicants requiring sponsorship now or in the future will not be considered for this position.
Johns Hopkins Health System and its affiliates maintain a drug-free workplace.
