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Automotive Sales and Finance Specialist

2 months ago

Charleston, Illinois, United States Dan Pilson Auto Center Inc Full time
Job Overview

Sales-Finance Associate - Dan Pilson Auto Center Inc

Transforming the Automotive Purchase Experience

At Dan Pilson Auto Center Inc, we are dedicated to enhancing the car-buying journey. As a Sales-Finance Associate, you will play a pivotal role in reshaping how customers acquire vehicles, ensuring a streamlined, effective, and tailored experience by managing both sales and financing components.

Why Work with Us?

  • Customer-Focused Model: Our approach guarantees that customers engage with a single, well-informed representative throughout their purchasing process. This method eliminates the conventional back-and-forth between different departments, significantly improving customer satisfaction through clarity, convenience, and efficiency.
  • Professional Development: We prioritize your growth at Dan Pilson Auto Center Inc. You will undergo thorough training to gain expertise in product knowledge, financing options, and exceptional customer service. This position provides a unique chance to cultivate a broad skill set, making you an integral part of our dealership's success.
  • Opportunities for Advancement: We are committed to promoting from within and offering clear career trajectories for our employees. As a Sales-Finance Associate, you will have the potential to progress into higher positions within the organization, supported by continuous professional development initiatives.
  • Attractive Compensation and Benefits: We provide a competitive salary, $ monthly salary plus bonuses, along with a comprehensive benefits package that includes health insurance, paid time off, a 401(k) plan with company matching, and employee discounts on vehicle purchases and services.

Your Responsibilities:

  1. Comprehensive Customer Support: You will assist customers throughout the entire vehicle purchasing process, from the initial greeting and needs assessment to vehicle selection, test drives, and finalizing financing arrangements. Your role is essential in ensuring a smooth and enjoyable experience for every customer.
  2. Application of Expert Knowledge: Stay informed about the latest vehicle models, features, accessories, and promotions. You will provide knowledgeable advice, assisting customers in making informed decisions that align with their needs and preferences.
  3. Integration of Sales and Finance: Manage all aspects of the transaction, including pricing discussions, trade-in evaluations, and financing options. You will be responsible for presenting and clarifying all financial products available to customers, ensuring they comprehend the terms and benefits of their choices.
  4. Documentation and Compliance Management: Accurately complete and oversee all necessary documentation, ensuring adherence to dealership policies and regulatory standards. Your meticulous attention to detail will guarantee a seamless process from start to finish.
  5. Building Customer Relationships: Develop and nurture strong relationships with customers, ensuring a high level of satisfaction and encouraging repeat business and referrals. Your role extends beyond the sale, as you become a trusted advisor for future vehicle needs.
  6. Collaboration and Leadership: Work closely with fellow team members to foster a positive and cohesive work environment. You may also assist in training new staff, sharing your knowledge and expertise to support their development.

Qualifications:

  • High school diploma or GED required; college degree preferred.
  • Demonstrated experience in automotive sales or a related field, with a proven track record of meeting or exceeding sales targets.
  • Outstanding communication and interpersonal skills, with the ability to build rapport with customers and team members.
  • Strong organizational skills and attention to detail.
  • Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.

About Dan Pilson Auto Center Inc:

With a longstanding reputation for excellence, Dan Pilson Auto Center Inc offers a supportive and dynamic work environment where employees are valued and encouraged to grow. Our commitment to delivering high-quality vehicles and exceptional customer service distinguishes us in the industry.