Human Resources and Operations Specialist
2 weeks ago
POSITION SUMMARY
The Human Resources and Operations Specialist will oversee a range of administrative and operational functions to ensure the seamless execution of daily business activities while supporting the HR department. This individual will possess strong communication and organizational abilities, with a keen attention to detail and the capacity to work autonomously. The role is designed for a collaborative team member who fosters a positive atmosphere and exhibits exceptional interpersonal skills that cultivate trust and reliability.
KEY RESPONSIBILITIES
- Uphold the highest standards of service in all interactions, striving to surpass expectations of both clients and colleagues.
- Contribute actively to the establishment and reinforcement of a positive, inclusive, and vibrant organizational culture.
Operational Responsibilities:
- Oversee daily operations to ensure effective business functionality.
- Gather, organize, and maintain data to support operational decision-making.
- Implement and manage systems and tools to streamline company information and enhance business processes.
- Assist operational leaders with invoice processing and expense management.
- Monitor project timelines, follow up on deadlines, and coordinate team meetings as necessary.
- Track compliance deadlines and maintain comprehensive records across all departments.
Human Resources Responsibilities:
- Onboarding Support: Facilitate the onboarding process, including preparing documentation for new hires, coordinating orientation, and ensuring a smooth transition for new team members.
- Record Management: Maintain accurate and current employee records, both digital and physical, ensuring adherence to legal standards and company policies.
- Benefits Management: Assist in the administration of employee benefits programs, including enrollment, modifications, and responding to employee inquiries.
- Recruitment Assistance: Support the recruitment process by posting job vacancies, screening applications, scheduling interviews, and liaising with hiring managers.
- Employee Relations: Serve as a point of contact for employee questions and concerns, directing them to the appropriate HR personnel as needed.
- Payroll Assistance: Aid in payroll processing by collecting necessary information and ensuring timely and accurate submissions.
- Compliance Assurance: Ensure adherence to labor regulations and company policies, assisting in audits and maintaining required documentation.
- HR Initiatives: Participate in various HR projects and initiatives as assigned.
ADDITIONAL DUTIES
Embrace the Love culture by understanding, supporting, and engaging in all aspects of the company's core values and principles. Regular attendance is essential for the successful execution of this role, with expectations of dedicating sufficient time to fulfill the outlined responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES
The Human Resources and Operations Specialist must demonstrate the following knowledge, skills, and abilities to effectively perform the essential functions of the position:
- Highly organized with a strong appreciation for well-defined processes and procedures.
- Exceptional communication and interpersonal skills, along with strong problem-solving, decision-making, and analytical capabilities.
- A collaborative team player who prioritizes delivering outstanding service.
- Familiarity with HR processes and best practices.
- Proficiency in MS Office (Word, Excel, Outlook) and HRIS systems.
- Ability to maintain confidentiality and manage sensitive information.
EDUCATION AND EXPERIENCE
- Preferred Bachelor's degree in Human Resources, Business Administration, or a related field.
- 1-2 years of experience in an HR or administrative capacity.
PERSONAL ATTRIBUTES
- Exhibits flexibility and adaptability to change, is a self-starter, and demonstrates critical thinking.
- Possesses outstanding interpersonal and communication skills essential for success.
- Models a servant leadership approach in collaboration with others.
- Balances the need for action and decision-making with a thoughtful approach.
- Passionate about the organization's mission and committed to its core values.
- Aims to contribute positively to the company culture.
- Maintains a balance of honesty with respect and honor.
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