Human Resources and Operations Specialist
2 weeks ago
POSITION SUMMARY
The Human Resources and Operations Specialist will oversee a range of administrative and operational responsibilities to enhance the effectiveness of daily functions and provide support to the HR department. This individual will exhibit exceptional communication abilities, strong organizational skills, attention to detail, and the capacity to work autonomously. The role demands a collaborative team member who motivates colleagues at all levels and embodies interpersonal qualities that foster trust, confidence, and credibility. The Specialist must consistently uphold confidentiality, demonstrate initiative, maintain organization with a keen eye for detail, and embrace a proactive approach to fulfilling tasks.
KEY RESPONSIBILITIES
- Uphold the highest service standards in all interactions, striving to surpass expectations of both clients and team members.
- Contribute positively to the establishment and reinforcement of a welcoming, inclusive, and vibrant company culture.
Operational Responsibilities:
- Oversee daily operations to ensure seamless business functionality.
- Gather, organize, and manage data to facilitate operational decisions.
- Implement and oversee systems and tools to streamline company information and enhance business processes.
- Assist operational leaders with invoice processing and expense management.
- Monitor project timelines, follow up on deadlines, and coordinate group meetings as necessary.
- Maintain compliance records and deadlines across all departments.
Human Resources Responsibilities:
- Onboarding Support: Facilitate the onboarding process by preparing new hire documentation, coordinating orientation sessions, and ensuring a smooth transition for new team members.
- Record Management: Keep accurate and current records of team members, both digital and physical, ensuring adherence to legal standards and company policies.
- Benefits Management: Assist in managing employee benefits programs, including enrollment, modifications, and responding to employee inquiries.
- Recruitment Assistance: Support the recruitment process by posting job vacancies, screening applications, scheduling interviews, and collaborating with hiring managers.
- Employee Relations: Serve as a contact point for employee inquiries and concerns, directing them to the appropriate HR personnel as needed.
- Payroll Assistance: Aid in payroll processing by collecting necessary information and ensuring timely and accurate submissions.
- Compliance Assurance: Ensure adherence to labor regulations and company policies, assisting in audits and maintaining necessary documentation.
- HR Initiatives: Engage in various HR projects and initiatives as assigned.
ADDITIONAL DUTIES
Embrace the Love culture by understanding, supporting, and participating in all aspects of the company's core values and principles. Regular attendance in accordance with established standards is essential for the successful execution of this role. Flexibility in work schedules may be required to meet business needs.
QUALIFICATIONS AND SKILLS
The Human Resources and Operations Specialist must possess the following qualifications and skills to effectively perform the essential functions of the role:
- Highly organized with a strong appreciation for well-defined processes and procedures.
- Exceptional communication and interpersonal skills, along with strong problem-solving, decision-making, and analytical capabilities.
- A collaborative team player dedicated to delivering outstanding service.
- Familiarity with HR processes and best practices.
- Proficiency in MS Office (Word, Excel, Outlook) and HRIS systems.
- Ability to maintain confidentiality and manage sensitive information.
EDUCATION AND EXPERIENCE
- Preferred Bachelor's degree in Human Resources, Business Administration, or a related field.
- 1-2 years of experience in an HR or administrative capacity.
PERSONAL ATTRIBUTES
- Exhibits flexibility and adaptability to change, is a self-starter, and possesses critical thinking skills.
- Demonstrates excellent interpersonal and communication skills, essential for success.
- Models a servant leadership approach in collaboration with others.
- Balances the need for action and decision-making with a thoughtful approach.
- Passionate about the organization's higher purpose and committed to its core values.
- Aims to contribute positively to the Love culture.
- Maintains a balance of honesty with respect and honor.
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