Senior Client Partner
2 weeks ago
As a Senior Client Partner for TEPHRA, you will play a pivotal role in managing key accounts within the hospitality sector. Your primary focus will be on fostering exceptional customer relationships, ensuring high levels of satisfaction, and driving revenue growth.
Key Responsibilities- Serve as the main point of contact for hospitality accounts, ensuring outstanding customer service.
- Maintain superior customer satisfaction, aiming for CSAT scores exceeding 95% on a biannual basis.
- Oversee teams across various locations, managing both delivery and sales operations for assigned accounts.
- Demonstrate experience in managing profit and loss for large accounts, achieving significant revenue targets while maintaining healthy margins.
- Develop new connections within client organizations and explore opportunities for expanding business within existing portfolios.
- Exhibit strong communication skills, particularly in engaging with travel and hospitality clients, leveraging over 6 years of industry experience.
- Engage with CXOs of client organizations, delivering compelling presentations.
- Be prepared to travel to multiple locations as needed to support client management.
- Lead global delivery teams to ensure excellence in service provision.
- Achieve a revenue target of $40M for the fiscal year.
- Ensure customer satisfaction levels remain above 95%.
- Relevant educational background.
- A minimum of 18 years of total IT experience.
- At least 5 years of experience in the travel or hospitality industry.
- 5+ years in a role focused on account management or client partnership.
- Experience managing large accounts with revenues exceeding $40M in both sales and delivery aspects.
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Senior Client Partner
1 week ago
Bethesda, Maryland, United States TEPHRA Full timePosition OverviewAs a Senior Client Partner at TEPHRA, you will play a pivotal role in managing and nurturing relationships with our esteemed Hospitality accounts. Your primary focus will be on ensuring exceptional customer satisfaction and driving revenue growth.Key Responsibilities:Serve as the main point of contact for Hospitality clients, ensuring a high...
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Senior Client Partner
1 week ago
Bethesda, Maryland, United States TEPHRA Full timePosition OverviewAs a Senior Client Partner at TEPHRA, you will play a pivotal role in managing our esteemed Hospitality accounts. Your expertise will ensure the delivery of exceptional customer experiences, reflected in our commitment to achieving high Customer Satisfaction (CSAT) scores.Key ResponsibilitiesServe as the primary Client Partner for...
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Senior Client Partner
1 week ago
Bethesda, Maryland, United States TEPHRA Full timePosition OverviewThe Senior Client Partner for Hospitality accounts at TEPHRA is a pivotal role focused on fostering exceptional customer relationships and driving business growth.Key Responsibilities:Serve as the primary Client Partner for Hospitality accounts, ensuring outstanding customer satisfaction.Oversee teams across various locations, managing both...
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Senior Client Services Consultant
1 week ago
Bethesda, Maryland, United States Baldwin Risk Partners Full timeCompany Overview:Baldwin Risk Partners is a distinguished insurance brokerage firm recognized for its entrepreneurial spirit and commitment to excellence. We specialize in delivering tailored solutions in Commercial Insurance, Risk Management, Private Insurance, Employee Benefits, and Asset Protection strategies to clients across the United States and...
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Senior Client Services Advisor
1 week ago
Bethesda, Maryland, United States Baldwin Risk Partners Full timeCompany Overview:Baldwin Risk Partners is a distinguished, entrepreneur-driven insurance brokerage firm that excels in providing tailored solutions in Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits, and Risk Mitigation strategies. Our firm is recognized for its exceptional industry expertise and a unique...
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Senior Client Service Consultant
2 weeks ago
Bethesda, Maryland, United States Baldwin Risk Partners Full timeCompany Overview:Baldwin Risk Partners is a distinguished, entrepreneur-driven insurance brokerage firm recognized for its excellence in delivering tailored Commercial Insurance and Risk Management solutions, Private Insurance and Risk Management services, Employee Benefits and Benefit Administration, as well as Asset and Income Protection strategies. Our...
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Commercial Risk Client Executive
2 weeks ago
Bethesda, Maryland, United States AHT a Baldwin Risk Partner Full timeAHT Insurance, a leading and innovative insurance brokerage firm, specializes in delivering tailored Commercial Insurance and Risk Management solutions. We pride ourselves on our comprehensive approach to Private Insurance, Employee Benefits, Asset Protection, and Risk Mitigation strategies, serving clients across the U.S. and internationally. Our unique...
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Senior Leader, Client Support in Hospitality
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Commercial Risk Client Executive
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Bethesda, Maryland, United States AHT a Baldwin Risk Partner Full timeAHT Insurance, a recognized leader in the insurance brokerage sector, specializes in delivering tailored Commercial Insurance and Risk Management solutions, alongside Private Insurance, Employee Benefits, and Risk Mitigation strategies. Our firm prides itself on a culture that is both innovative and client-focused, ensuring that we meet the diverse needs of...
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Commercial Risk Client Advisor
2 weeks ago
Bethesda, Maryland, United States AHT a Baldwin Risk Partner Full timeAHT Insurance is a prestigious, entrepreneur-driven insurance brokerage firm renowned for delivering expertly tailored Commercial Insurance and Risk Management solutions, alongside Private Insurance, Employee Benefits, Asset Protection, and Risk Mitigation strategies to clients across the U.S. and internationally. As a subsidiary of BRP Group, Inc. (NASDAQ:...
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Bethesda, Maryland, United States Sunrise Senior Living Full timeJob SummarySunrise Senior Living is seeking an experienced and compassionate leader to join our team as an Associate Executive Director. As a key member of our leadership team, you will be responsible for assisting the Executive Director in the overall leadership, management, and success of our community.Key ResponsibilitiesRecruit, hire, train, and coach a...
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Chief Executive Officer's Strategic Partner
2 weeks ago
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Commercial Risk Client Services Leader
2 weeks ago
Bethesda, Maryland, United States Baldwin Risk Partners Full timeCompany Overview:Baldwin Risk Partners is a prominent insurance brokerage firm that specializes in Commercial Insurance and Risk Management, Employee Benefits, and various other services. The firm adopts a customized and comprehensive approach to insurance and risk management, delivering expert solutions to clients both domestically and internationally.Job...
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Senior Tax Consultant
2 weeks ago
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Senior Vice President of Business Growth
7 days ago
Bethesda, Maryland, United States HMSHost Full timeJob SummaryHMSHost is seeking an experienced Executive Director of Business Development to join our team. This key role will be responsible for executing our business development strategy through client relationships and implementation of plans to retain existing contracts, expand current airport business opportunities, and acquire new airport contracts.Key...
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Veterinarian Partner
4 days ago
Bethesda, Maryland, United States Allianceanimal Full timeJob Opportunity at Alliance Animal HealthWe are seeking a talented and experienced Veterinarian to join our team as a Medical Director at our state-of-the-art clinic in Bethesda, MD. As a Medical Director, you will have the opportunity to partner with us and be a leader in this new practice, while enjoying immediate ownership/equity opportunities with no...
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Client Service Representative
4 days ago
Bethesda, Maryland, United States Rapid Finance Full timeAbout the OpportunityRapid Finance is a leading provider of alternative financing solutions for small and mid-sized businesses. We are seeking a highly skilled Client Service Representative to join our team and provide exceptional support to our merchants and partners.The ideal candidate will have a strong background in customer service, with a proven track...
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Senior Premier Relationship Manager
1 week ago
Bethesda, Maryland, United States Quality Talent Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Premier Relationship Manager to join our team at Quality Talent Group. As a Senior Premier Relationship Manager, you will be responsible for acquiring and deepening relationships with affluent consumers and small business customers.Key ResponsibilitiesProactively acquire new affluent...
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Senior Tax Consultant
2 weeks ago
Bethesda, Maryland, United States New Gig Solutions Full timeCompany Overview: New Gig Solutions is a dynamic CPA firm dedicated to providing exceptional financial services. We pride ourselves on fostering a collaborative and supportive work environment.Position: Senior Tax ConsultantWork Arrangement: Hybrid model availableEmployment Type: Full-timeCompensation: Competitive salary ranging from $90,000 to $130,000...
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Senior Tax Consultant
2 weeks ago
Bethesda, Maryland, United States New Gig Solutions Full timeCompany Overview: New Gig Solutions is a distinguished CPA firm dedicated to providing exceptional financial services.Position: Senior Tax ConsultantLocation: Hybrid work environmentJob Type: Full-timeCompensation: Competitive salary ranging from $90,000 to $130,000 annually, based on experience, with a sign-on bonus available.Key Responsibilities:Oversee...