Senior Leader, Client Support in Hospitality

2 weeks ago

Bethesda, Maryland, United States Sodexo Full time

Unit Overview

Entegra Procurement Services is a rapidly expanding and innovative division of Sodexo, integrated within a global procurement network that oversees over $36 billion in expenditures for food, services, and supplies, catering to more than 120,000 purchasing locations across the United States. Entegra Procurement Services is dedicated to enhancing performance through specialized procurement management, culinary services, and data analytics tailored for multi-unit clients across various sectors, including senior living, healthcare, education, government, faith-based organizations, leisure, hospitality, and restaurants. Our mission is to provide procurement solutions that enhance operational efficiency and introduce innovative products and services.

We are currently seeking a Senior Director of Client Procurement Services for our hospitality and lodging sector, recognized as one of our most rapidly growing strategic areas. This position is designed for remote work, with a preference for candidates located near major airports.

Key Responsibilities:

  • Oversee complete P&L accountability for clients within the hospitality and lodging sector, ensuring the attainment of defined financial objectives through the planning, execution, and assessment of dynamic business strategies, considering both short- and long-term goals, necessary resources, and service scope.
  • Develop and manage the strategic segment plan, collaborating with executive leadership to align with the organization’s overarching strategy.
  • Lead a team of professionals to guarantee client retention and growth in alignment with organizational targets.
  • Establish, manage, and nurture all facets of segment relationships, coordinating cross-functional teams in finance, sales, value analysis, and marketing to enhance and retain the assigned segment, expand the Web of Influence, and provide coaching to both direct and indirect teams.
  • Engage in direct and indirect client interactions as needed, conducting thorough analyses of opportunities, and interpreting, communicating, and coordinating all functions that support the implementation of contracted services and product optimization to enhance financial performance and client satisfaction.
  • Assist Entegra and Sodexo in business development initiatives and collaborate with teams during the sales process to foster organizational growth.
  • Facilitate growth and connectivity, coordinating activities with manufacturer partners and clients, as well as local and direct teams, to achieve financial objectives.
  • Demonstrate proven success in influencing and collaborating with C-Suite executives and Chief Procurement Officers.

Qualifications:

  • Bachelor's Degree or equivalent experience.
  • Over 10 years of experience in National Account Management with direct client engagement at the executive level.
  • 5-10 years of experience within the lodging or hotel industry.
  • More than 5 years of management experience leading a highly engaged team of professionals.
  • Experience with Group Purchasing Organizations (GPO) is highly desirable.
  • Proficient in negotiation and deal-making processes.
  • Strong leadership and influence capabilities.
  • Strategic mindset with robust financial acumen.

Employee Benefits:

At Sodexo, we are committed to providing every employee with the resources necessary to excel. Our comprehensive benefits programs are designed to support a healthy lifestyle, including health, dental, and vision insurance. Additional benefits include paid time off, financial and savings programs, a 401k plan, access to our employee assistance program, and various discounts.

Equal Opportunity Employer:

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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