Technical Leadership Role for Sales Growth and Customer Excellence

5 days ago

Austin, Texas, United States INFICON Full time
About INFICON

INFICON is a pioneering provider of innovative instrumentation, sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality in tools, processes, and complete factories.

Our analysis, measurement, and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells, and industrial vacuum coating applications.

We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

About the Role

This Technical Leadership role plays a pivotal part in shaping and executing strategies to achieve sales targets, deepen technical engagements, enhance customer satisfaction, and elevate the company's technical position in all markets served.

The successful candidate will be responsible for driving exceptional growth, fostering customer excellence, and developing a high-performing team. This role will be instrumental in accelerating success and contributing to the company's ongoing achievements.

This position offers the opportunity to work in a fully remote environment, ideally located in the central region of the United States.

Key Responsibilities
  • Strategic Leadership: Develop and execute a comprehensive field application strategy to identify market trends, customer needs, and competitive dynamics that drive growth opportunities.
  • Talent Development: Foster a high-performing applications team through systematic talent development strategies. Coach, mentor, and guide team members to foster their professional growth and enhance their skills.
  • Design Win Growth: Drive design win growth above industry standards by setting ambitious targets and identifying new business opportunities. Foster a culture of innovation, continuous improvement, and adaptability to capture untapped potential.
  • Account Relationships: Foster and nurture technical relationships with major accounts with a CTO mindset together with the management team members. Collaborate cross-functionally to ensure consistent delivery of exceptional service, timely support, and tailored solutions that meet or exceed customer expectations.
  • Customer Excellence: Establish and maintain benchmark customer excellence processes. Participate in customer meetings, collaborate with cross-functional teams to ensure consistent delivery of exceptional service, timely support, and tailored solutions that meet or exceed customer expectations.
  • Performance Analytics: Utilize data-driven insights and analytics to monitor, measure, and report on applications performance. Identify trends, opportunities, and areas for improvement to guide informed decision-making.
  • Budget Management: Take ownership of budget planning and management for the field applications function. Optimize resource allocation to maximize ROI and achieve financial objectives.
Qualifications
  • Bachelor's degree in Engineering, Chemistry, or Physics with 5 or more years of applications experience in commercial semiconductor manufacturing process, equipment engineering, advanced manufacturing, or relevant fields. Master's degree in Engineering, Chemistry, or Physics is desirable.
  • Experience in semiconductor fabs is desired.
  • Ability to develop a strong understanding of customer applications and think outside the box.
  • Ability to adapt to various field situations and foster strong relationships with internal and external customers.
  • Travel up to 35% or when needed (domestic and international).
Benefits

This role offers a highly competitive salary range of $120K to $170K per year, with commission opportunities. Additionally, employees are eligible for a profit-sharing bonus with a target of 5%. The actual compensation will be determined based on experience, location, and other factors permitted by law.

INFICON provides a dynamic work environment promoting diversity, equity, and inclusion. Employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

With a forward-thinking approach, INFICON offers opportunities to design, support, and manufacture a diverse product portfolio expanding globally. Our Lean and Agile work environment provides competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits including major medical, dental, health, vision, 401K, vacation, and sick time, tuition reimbursement, and more.

  • Customer Service Leadership Role

    2 weeks ago

    Austin, Texas, United States Hilton Garden Inn Full time

    **Leadership Role:** Customer Service Leadership Role**Location:** Hilton Garden Inn**Salary:** $70,000 - $90,000 per yearThe Customer Service Leadership Role is responsible for leading a team of front desk staff, providing guidance and coaching to maintain high standards of efficiency and customer satisfaction. This role requires strong leadership skills,...

  • Sales Growth Specialist

    7 days ago

    Austin, Texas, United States Lotus Sales Full time

    Job OpportunityWe at Lotus Sales prioritize employee growth, promoting a lifestyle that supports development on every level. This internship offers a chance to step out of your comfort zone and face challenges head-on.To achieve this, we cultivate mental and physical strength by encouraging dedication and hard work. You will be surrounded by like-minded...

  • Architecture and Technical Leadership Role

    2 weeks ago

    Austin, Texas, United States Unreal Gigs Full time

    We are looking for a seasoned Software Architect to join our team at Unreal Gigs. The successful candidate will be responsible for creating architectural blueprints that drive product development, ensuring that software solutions are well-structured and scalable. This role requires a strong background in software architecture, cloud technologies, APIs, and...

  • Head of Customer Growth

    2 weeks ago

    Austin, Texas, United States Tarvos Talent Full time

    Head of Customer GrowthEstimated Salary: $160,000 - $220,000 per year.Tarvos Talent is seeking a talented Head of Customer Growth to lead our client's Customer Success function. The ideal candidate will have a proven track record of driving customer satisfaction, retention, and growth through strategic planning, leadership, and innovation.Key Areas of...

  • IT Sales Leadership Position

    7 days ago

    Austin, Texas, United States Systemverse Full time

    About Systemverse:We are a leading provider of IT support services and technology solutions with headquarters in Austin, Texas. Our mission is to become our clients' trusted IT department, providing outsourced IT Services, on-premises and remote, 24/7 remote helpdesk, IT consulting, cloud hosting, and cloud services.As a fast-paced and high-growth...

  • Technical Leadership Role in GenAI/ML Practice

    2 weeks ago

    Austin, Texas, United States Qvest Full time

    About the JobWe are seeking a highly skilled and experienced Technical Lead to join our GenAI/ML practice. As a Staff Engineer, you will play a key role in shaping the engineering culture and contributing to the growth and development of our team members.Job ResponsibilitiesMentor and grow the careers of other team members, providing guidance and support to...

  • Technical Leadership Role for Cloud Architecture Expert

    1 month ago

    Austin, Texas, United States ServiceNow Full time

    Job OverviewAt ServiceNow, we're seeking a seasoned Senior Manager to lead our global team of technical experts in pre-sales engagements with Hyperscalers. As a key member of our Solution Architecture Team, you'll drive maximum impact through scale and provide subject matter expertise to customers and internal stakeholders.This is an exceptional opportunity...

  • Sales Growth Specialist

    1 month ago

    Austin, Texas, United States CAPTIVATEIQ INC Full time

    CaptivateIQ is a leading platform for sales commission management, recognized by industry analysts and marketplaces. We are trusted by category leaders and innovators, backed by prominent investors.About the Role:This Sales Growth Specialist role involves joining a team that has driven significant growth in the last 3 years. You will be supported to acquire...

  • Sales Growth Specialist

    2 weeks ago

    Austin, Texas, United States Bob Jennings - State Farm Agent Full time

    Career OpportunitiesBecome a Sales Growth Specialist with Bob Jennings - State Farm Agent and unlock opportunities for professional growth and development. In this role, you will serve as a key liaison between customers and our agency, fostering strong relationships and driving business success. Key responsibilities include policy reviews, client...

  • Director of Sales and Growth

    1 week ago

    Austin, Texas, United States Ouster Full time

    About OusterOuster is a cutting-edge technology company that is revolutionizing the way we think about transportation systems. Our mission is to create a safer, more efficient, and more sustainable world through the development of advanced sensors and tools. As an Account Executive, you will play a critical role in driving sales growth and supporting...

  • Sales Growth Expert

    4 weeks ago

    Austin, Texas, United States CAPTIVATEIQ INC Full time

    CaptivateIQ is a leading sales commission platform recognized by industry analysts and reputable marketplaces. As a trusted partner to category leaders and innovators, we're on a mission to empower every company to take control of commission management.Our team has proven to be a crucial go-to-market driver for our monumental growth in the last 3 years....

  • Retail Sales Leadership

    1 week ago

    Austin, Texas, United States Target Full time

    About Our CompanyTarget is a leading retailer with a passion for delivering exceptional guest experiences. Our team of dedicated professionals is committed to making every shopping trip a positive one.Job DescriptionWe are seeking an experienced Food and Beverage Sales Executive Team Leader to join our team. As a key member of our leadership team, you will...

  • Sales Engineering Leadership Manager

    2 weeks ago

    Austin, Texas, United States CrowdStrike, Inc. Full time

    About the RoleWe are looking for a highly motivated and experienced Sales Engineering Manager to lead our sales engineering efforts in the Americas region. In this role, you will be responsible for driving sales growth, developing strategic relationships with customers, and contributing to the development of our go-to-market strategy.Key...

  • Sales Growth Strategist

    4 weeks ago

    Austin, Texas, United States CAPTIVATEIQ INC Full time

    CaptivateIQ is a leading sales commission platform recognized by industry analysts and reputable marketplaces. Trusted by category leaders and innovators, we are on a mission to enable every company to take control of commission management.We're seeking a skilled Business Development Representative to join our team. As a BDR, you will be part of a crucial...

  • Sales Growth Strategist

    2 weeks ago

    Austin, Texas, United States Classic Vacations, LLC Full time

    About the RoleThis Sales Growth Strategist position is a key role within our organization, responsible for driving revenue growth and expanding our market presence.The ideal candidate will have a strong background in sales and business development, with excellent communication and negotiation skills.You will be working closely with our cross-functional teams...

  • Customer Success Manager

    1 week ago

    Austin, Texas, United States PAR Full time

    About the RoleWe are seeking a seasoned Customer Success Manager to lead our team of Enterprise CSMs, responsible for managing Punchh's largest and most strategic accounts in the restaurant and retail sectors. As a seasoned leader, you will drive team success by setting a vision for scalable account management, developing frameworks for technical...

  • Car Sales Manager Role

    6 days ago

    Austin, Texas, United States Capitol Chevrolet Full time

    **Capitol Chevrolet Job Opportunity**We are seeking an experienced New Car Sales Manager to join our growing team. As a seasoned sales professional, you will lead our sales team, manage inventory, and develop strategies to drive sales growth.**Key Responsibilities:**Drive sales growth by leading the sales team to achieve monthly targets.Provide ongoing...

  • Sales and Service Excellence Manager

    4 weeks ago

    Austin, Texas, United States Tapestry, Inc. Full time

    About the Opportunity: As a Sales and Service Excellence Manager at Tapestry, Inc., you will have the opportunity to develop your leadership skills and contribute to the success of our luxury retail brand. With a focus on delivering exceptional customer service and driving sales growth, you will be a key member of our sales floor team and play a critical...

  • Technical Sales Representative

    6 days ago

    Austin, Texas, United States Vital Interaction Full time

    Vital Interaction is seeking a highly motivated and results-driven Technical Sales Representative to join our team. This role involves working closely with account executives and marketing teams to identify and engage sales leads. You will have the opportunity to develop your skills in sales, customer-facing roles, and the healthcare industry.Key...

  • Technical Sales Specialist

    1 week ago

    Austin, Texas, United States Liquibase Full time

    Sales Engineer Job OverviewEstimated salary: €80,000 - €120,000 per year.About the RoleLiquibase is seeking a skilled Sales Engineer to manage the technical side of our Enterprise prospects. The ideal candidate has a passion for engaging prospects in a compelling conversation about their business and technical needs, with proven experience in enterprise...