Customer Service Leadership Role

3 weeks ago


Austin, Texas, United States Hilton Garden Inn Full time

**Leadership Role:** Customer Service Leadership Role

**Location:** Hilton Garden Inn

**Salary:** $70,000 - $90,000 per year

The Customer Service Leadership Role is responsible for leading a team of front desk staff, providing guidance and coaching to maintain high standards of efficiency and customer satisfaction. This role requires strong leadership skills, attention to detail, and the ability to handle various responsibilities.

**Responsibilities:

  • Plans and coordinates hotel housing activities by working closely with Sales, Catering, Housekeeping, and other departments.
  • Assist in Manager Duty coverage when needed.

**Requirements:

  • A minimum of two years in a supervisory or management hotel front office position is required.
  • Strong organizational skills, critical thinking skills, problem solver.

**Benefits:

Competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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