Part Time Hotel Front Desk Representative

2 days ago


Duluth, Minnesota, United States Days Inn Duluth Lakewalk Full time
Job Title: Part Time Hotel Front Desk

We are seeking a highly organized and customer-focused individual to join our team as a Part Time Hotel Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment.

Job Summary

We are looking for a motivated and detail-oriented individual to join our team as a Guest Service Agent. In this role, you will be responsible for addressing guest concerns, ensuring follow-up is complete, and assisting with daily maintenance of room inventory status. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional guest service, we encourage you to apply.

Responsibilities
  • Provide exceptional guest service, ensuring a smooth and efficient check-in and check-out process.
  • Address guest concerns and ensure follow-up is complete.
  • Assist with daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Assist guests with questions regarding the area, including recommendations for dining and activities.
Qualifications
  • Highly organized and detail-oriented.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a team environment with a positive attitude.
  • Basic computational ability and basic computer skills.
  • Availability to work a varied schedule, including weekends and holidays.
Benefits
  • Medical, dental, and vision options for full-time employees.
  • Paid time off and 401(k) for full-time employees.
  • Discounts on hotels across the country, including franchise rates and discounts on other hotels managed by ZMC Hotels.
  • Regular opportunities for bonuses.
  • $250 referral bonus for you and a referred associate.
  • DailyPay: access to your already earned wages before payday.
  • Opportunities for upward mobility and growth within the company.


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