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Fitness Center Representative

2 months ago

Duluth, Minnesota, United States Planet Fitness Full time
{"Job Title": "Overnight Member Services Representative", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As an Overnight Member Services Representative, you'll play a vital role in delivering exceptional customer service to our members, prospective members, and guests. Your primary responsibility will be to create a positive member experience by providing a superior level of service, handling front desk activities, and maintaining the cleanliness of the club. If you're a customer-focused individual with a passion for fitness and health, we want to hear from you", "Essential Duties and Responsibilities": "
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club.
  • Close shift for the business day and create a bank deposit for the next day.
", "Qualifications/Requirements": "
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
", "Physical Demands": "
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occasionally lift up to 50 lbs.
", "Other": "
  • Employee Recognition Program.
  • Advancement Opportunities.
", "Company Overview": "At Planet Fitness, we're committed to enhancing people's lives with an affordable, high-quality fitness experience. We're a team of inspiring, motivated, and fun-loving individuals who are passionate about fitness and health. If you're looking for a place where you can make a difference in a customer's life, we want to hear from you"}