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IT Administrator and Project Coordinator

2 months ago

Wayne, Pennsylvania, United States RCH Solutions Full time
Job Summary

RCH Solutions is seeking a detail-oriented and highly organized IT Administrator and Project Coordinator to join our Services Team. This role is designed for approximately 20 hours per week, offering flexibility and a great opportunity for those seeking a balanced work life along with the opportunity to get started in a rewarding IT career.

Key Responsibilities
  • Time Management and Reporting: Ensure timely entry of hours by team members, follow up on missing time entries, verify accuracy of time allocation to projects and tasks, distinguish between billable and non-billable hours, prevent duplicate hour entries across team members, and escalate exceptions.
  • Project and Task Tracking: Maintain up-to-date task statuses in the project portal, keep project boards current with accurate statuses, manage and clean up tickets, closing unnecessary ones.
  • Executive Functioning: Coordinate meetings, taking notes, assigning tasks.
  • Reporting and Documentation: Generate On-Time Delivery (OTD) hours reports for select clients, ensure proper use of templates and formatting, manage documentation review process.
  • Administrative Support: Assist with marketing-related tasks as needed.
Requirements
  • Strong attention to detail
  • Excellent organizational and time management skills
  • Proficiency in project management tools and time tracking systems
  • Good communication skills for following up with team members
  • Ability to maintain accurate records and generate reports
  • Familiarity with IT service management practices
Preferred Qualifications
  • Experience in IT project management or administration
  • Knowledge of Agile methodologies
  • Familiarity with IT service desk operations

This role is fully remote and the candidate must be available to work on an East Coast time schedule. The candidate must be available to work on an East Coast time schedule.