Guest Reception Ambassador

2 weeks ago


St Augustine, Florida, United States Bluegreen Vacations Full time
Guest Reception Representative

At Bluegreen Vacations, we're seeking a skilled Guest Reception Representative to provide exceptional customer service and ensure a warm welcome for our guests. As a key member of our team, you'll be responsible for making a lasting impression on our visitors and setting the tone for their stay with us.

Key Responsibilities:
  • Greet and Engage: Welcome guests in a friendly and professional manner, ensuring a positive first impression.
  • Process and Verify: Accurately process guest registration forms, verify qualifications, and maintain accurate records.
  • Communicate Effectively: Respond to incoming calls, research customer issues, and escalate concerns to management as needed.
  • Collaborate and Support: Work closely with Sales, Marketing, and Admin teams to ensure seamless communication and a positive guest experience.
  • Ensure Data Integrity: Maintain accurate downstream reporting, including payroll, premium reconciliation, hotel reconciliation, vendor payables, and BI reporting.

We're committed to providing equal employment opportunities and fostering a diverse and inclusive work environment. If you're a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.


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