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Guest Services Representative

2 months ago

St Louis, Missouri, United States American Staffing, LLC Full time
Position Overview

The Hotel Customer Service Associate is responsible for a variety of front desk operations, ensuring a welcoming atmosphere for guests. This role involves:

  • Answering incoming calls and addressing inquiries with professionalism.
  • Welcoming guests upon arrival and assisting with check-in and check-out procedures.
  • Processing payments accurately and efficiently.
  • Managing room bookings and reservations.

Qualifications:

  • Previous experience in hotel reception is required.
  • Strong customer service skills are essential for this role.
  • Applicants must provide an updated resume detailing relevant experience.

Note: An onsite interview will be conducted as part of the selection process.