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Customer Service Representative

2 months ago

St Petersburg, Florida, United States Compass Group Careers Full time
Job Title: Customer Ambassador

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests.

Key Responsibilities:
  • Provide exceptional customer service and ensure a high level of hospitality to all guests.
  • Interact with customers in a friendly and approachable manner, ensuring a positive experience.
  • Relay relevant concerns from customers to supervisors and ensure that all customer feedback is addressed.
  • Ensure that all marketing, wellness, and culinary programs are current and in place.
  • Lead weekly promotions and programs for guests, ensuring a engaging and interactive experience.
  • Share best practices and recognize co-workers for their excellent service.
  • Demonstrate a complete understanding of daily menu items and accurately explain them to customers.
  • Serve as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
  • Ensure all display foods are merchandised attractively per standards and serve food neatly and attractively per standards.
Requirements:
  • Ability to lift and/or move up to 50 pounds.
Benefits:

As an Associate at Compass Group Careers, you will be offered a range of benefits, including:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer additional benefits, including:

  • Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Compass Group Careers is an equal opportunity employer and is committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.