Automotive Parts Sales Specialist

1 week ago


Salem, Oregon, United States Advance Auto Parts Full time

Position Overview:

We are seeking a dedicated and knowledgeable Automotive Parts Sales Specialist to join our team. This role requires an advanced understanding of automotive systems and a passion for providing exceptional customer service.

Key Responsibilities:

  • Deliver top-notch customer service and resolve DIY automotive issues effectively.
  • Facilitate a seamless sales experience for all customers, whether they are shopping in-store, online, or via phone.
  • Meet and exceed personal and store sales targets.
  • Oversee DIY services such as battery installations and wiper blade replacements.
  • Maintain high standards of store appearance and customer service.
  • Assume key holder responsibilities, including task management and safety protocols.

Additional Responsibilities:

  • Assist with inventory management tasks, including stock organization and cycle counts.
  • Support professional services as needed.
  • Ensure cleanliness and organization of the store environment.

Success Factors:

  • Advanced sales skills with a focus on DIY customers.
  • Strong communication abilities to foster relationships with customers and colleagues.
  • Proficient in locating and stocking automotive parts.
  • Knowledge of safety practices and inventory systems.
  • Expertise in using diagnostic equipment for DIY services.

Essential Skills:

  • Comprehensive understanding of automotive systems and diagnostic capabilities.
  • Effective communication skills in English (Spanish is a plus).
  • Ability to interpret technical documents and instructions.
  • Proficient in basic mathematics and Microsoft Office applications.
  • Strong organizational skills and flexibility to work various shifts.

Experience and Education:

  • 3-5 years of experience in automotive parts sales.
  • High school diploma or GED is required.
  • ASE certification is preferred but not mandatory.

Physical Requirements:

This position requires the ability to stand and walk for extended periods, as well as lift and move items weighing up to 50 pounds frequently and up to 100 pounds occasionally. The work environment is primarily indoors, with occasional outdoor tasks.

We are committed to providing equal employment opportunities and do not discriminate based on any protected class.



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