Automotive Upgrade Consultant

2 weeks ago


Salem, Oregon, United States Capitol Toyota Full time
Capitol Toyota is seeking an Automotive Vehicle Upgrade Specialist to enhance our sales team. This role presents a significant opportunity for the right candidate.

We are in search of an Automotive Vehicle Upgrade Specialist who is committed to our long-standing tradition of exceptional customer service spanning over 80 years. This position involves collaboration with both the sales and service departments, aiming to foster a positive experience for our customers. The primary objective is to offer every service customer the chance to elevate their current vehicle. We require an individual who embodies dedication, hard work, and a readiness to exceed customer expectations.

Why Choose Capitol Toyota: As part of the Capitol Auto Group Family, we are a team of highly motivated individuals who recognize that our collective success is enhanced through unity. We pride ourselves on being a caring, enjoyable, and trustworthy team that understands that profitability and growth stem from our customers. Together, we commit to serving each other and our customers as individuals first, ensuring their automotive needs are met with exceptional care.

Diversity Commitment: Capitol Auto Group stands firmly against any form of discrimination, harassment, or hate. We are dedicated to creating an inclusive environment where all members of our Capitol Family feel safe and supported, regardless of race, ethnic background, religion, gender orientation, or gender identity, including AAPI, BIPOC, LGBTQ, and all other communities.

Benefits:
  • A supportive family-oriented work environment
  • Generous paid time off
  • Paid holidays
  • Annual charitable giving hours
  • Employee Assistance Program (EAP)
  • Comprehensive health, dental, disability, life, and vision insurance
  • Company-paid life insurance
  • 401K with profit-sharing
  • Wellness benefits
  • Employee discounts
Responsibilities and Qualifications:
  • Experience in sales, preferably in the automotive sector
  • Deliver outstanding customer service and exhibit professional conduct
  • Strong written and verbal communication skills
  • Maintain and expand product knowledge
  • Familiarity with automotive computer systems
  • Self-motivated and disciplined
  • Professional appearance
  • A valid driver's license is mandatory
By applying, you acknowledge and agree to uphold the Vision, Values, and Standards of Capitol Auto Group.

Vision:

To excel in providing a unique, customer-focused automotive experience characterized by respect, integrity, and innovation.

Core Values:
  • Dedicated to exceeding the expectations of our guests and each other.
  • Fostering a fun and profitable workplace.
  • Committed to being a responsible corporate citizen through service and contributions.
Operating Standards:
  • Our Vision is the guiding principle of Capitol Auto Group and must be embraced by all.
  • Clear communication of company standards and goals is essential for all employees.
  • Every employee is responsible for safeguarding the assets of Capitol Auto Group.
  • Creating a collaborative environment is crucial for meeting the needs of our customers and colleagues.
  • Customer retention is paramount; complaints must be addressed promptly and effectively.
  • Maintaining high cleanliness standards is a shared responsibility.
  • Always present a positive demeanor and maintain professional communication.
  • Act as an ambassador for Capitol Auto Group both inside and outside the workplace.
  • Provide proper guidance to customers rather than merely pointing them in a direction.
  • Exhibit proper telephone etiquette and use social media responsibly.
  • Take pride in personal appearance.
  • Safety is a priority for our success.
  • Commit to environmental sustainability through energy conservation and recycling.
  • Treat customers and colleagues with respect and courtesy.
  • Continuously seek innovative ways to enhance customer loyalty.
If you believe you would be a suitable addition to our team, we encourage you to submit your resume.

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