Customer Service Representative
4 days ago
We are a global digital business services company that delivers innovative solutions to help businesses thrive in a rapidly changing world.
Our team is passionate about providing exceptional customer experiences and making a positive impact on our clients and communities.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As a key member of our team, you will be responsible for providing top-notch support to our clients, resolving customer inquiries and issues, and delivering exceptional service experiences.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Escalate complex issues to senior team members as needed
- Collaborate with internal teams to resolve customer issues and improve overall service quality
- Stay up-to-date with product knowledge and industry trends to provide informed support
- Meet or exceed performance metrics and quality standards
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong technical skills, including proficiency in PC operation and navigation
- Ability to work independently and as part of a team
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
-
Customer Service Representative
4 days ago
Chester, Virginia, United States TDB Communications, Inc. Full timeJob SummaryTDB Communications, Inc. is seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
4 days ago
Chester, Virginia, United States Lineage Logistics Holding, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lineage Logistics Holding, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service:...
-
Customer Service Representative
4 days ago
Chester, Virginia, United States Argent Federal Credit Union Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Argent Federal Credit Union. As a key member of our operations team, you will play a vital role in delivering exceptional member experiences and building strong relationships with our members.Key Responsibilities:Develop and enhance member...
-
Customer Service Representative
4 days ago
Chester, Virginia, United States TDB Communications, Inc. Full timeAbout the RoleTDB Communications, Inc. is seeking a highly skilled and experienced Customer Service Representative to join our team in Chester, VA. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesUtilize standard technology to navigate to pre-scripted responses and...
-
Insurance Customer Service Representative
1 week ago
Chester, Virginia, United States Teleperformance USA Full timeAbout the RoleWe are seeking a highly skilled and motivated Licensed Insurance Representative to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Insurance Customer Service Representative
1 week ago
Chester, Virginia, United States Teleperformance USA Full timeAbout the RoleWe are seeking a highly skilled and motivated Licensed Insurance Representative to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
Chester, Virginia, United States MAXIMUS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at MAXIMUS. As a key member of our customer service center, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and professional responses to...
-
Customer Service Representative
2 weeks ago
Chester, Virginia, United States MAXIMUS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at MAXIMUS. As a key member of our customer service center, you will play a vital role in providing exceptional support to our clients, ensuring their needs are met with professionalism and empathy.Key ResponsibilitiesProvide timely and accurate...
-
Customer Service Representative
2 weeks ago
Chester, Virginia, United States YMCA of Greater Richmond Full timePosition Title: Member Services AssociateRole Overview: The Member Services Associate plays a crucial role in delivering outstanding customer support. This position involves:Handling incoming callsWelcoming and assisting membersManaging membership applicationsFacilitating program sign-upsKey Responsibilities:As a Member Services Associate, your primary focus...
-
Automotive Customer Service Representative
4 days ago
Chester, Virginia, United States Loyalty Automotive Group Full timeJob SummaryThe Loyalty Automotive Group is seeking a highly skilled and customer-focused Receptionist to join our team at the Loyalty Collision Center in Chester. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, handling administrative duties, and supporting our sales and service teams.Key...
-
Customer Success Representative I
2 months ago
Chester, Virginia, United States Dupont Full timeAt DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...
-
Customer Service Coordinator
1 week ago
Chester, Virginia, United States Tech-24 A Commercial Food Service Repair Company Inc Full timeJob SummaryWe are seeking a highly skilled and organized Customer Service Coordinator to join our team at Tech-24 A Commercial Food Service Repair Company Inc. As a key member of our service operations team, you will play a crucial role in ensuring seamless communication between customers and technicians.Key ResponsibilitiesService Task Assignment: Assign...
-
Customer Success Representative I
2 months ago
Chester, Virginia, United States Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
-
Service Excellence Representative
2 weeks ago
Chester, Virginia, United States MGN Foundation Full timeJob OverviewAre you eager to embark on a rewarding journey in customer support and contribute positively to our community? Join the MGN Foundation, a committed organization focused on delivering exceptional outcomes for those we serve. As a Customer Support Specialist, you will be integral in fostering customer connections and effectively representing our...
-
Customer Success Representative I
4 weeks ago
Chester, Virginia, United States Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
-
Member Service Representative
4 days ago
Chester, Virginia, United States Call Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Call Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesMember Service: Provide prompt,...
-
Guest Services Representative
2 weeks ago
Chester, Virginia, United States Hyatt Chester Full timeAre you a passionate and dynamic individual who enjoys engaging with people? We are seeking a full-time team member who takes pride in providing exceptional service. Our establishment is currently welcoming applications for the role of Guest Services Representative within our Front Office team. This position is vital in promoting our commitment to...
-
Customer Service Advocate
1 week ago
Chester, West Virginia, United States AdvanSix Full timeCompany Overview: AdvanSix is a pivotal player in global supply chains, dedicated to innovating and delivering essential products across diverse markets and applications that impact everyday life. Our contributions span various sectors, including construction, agriculture, plastics, solvents, packaging, coatings, adhesives, and electronics. Our commitment to...
-
Customer Engagement Specialist
2 weeks ago
Chester, Virginia, United States YMCA of Greater Richmond Full timePosition Title: Membership Services RepresentativeResponding to inquiries via phone Welcoming and assisting members Managing membership applications Facilitating program sign-upsRole Overview: In the capacity of a Membership Services Representative, your primary focus will be on delivering outstanding customer support. This includes addressing phone...
-
Customer Service Ambassador
1 week ago
Chester, Virginia, United States Teleperformance USA Full timeCompany OverviewTeleperformance USA is a leading global digital business services company that delivers advanced and sustainable solutions to top brands worldwide.Job SummaryWe are seeking a highly skilled and customer-focused Client Experience Specialist to join our team. As a key member of our customer service team, you will play a vital role in delivering...