Customer Service Representative

5 days ago

Chester, Virginia, United States Lineage Logistics Holding, LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lineage Logistics Holding, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Order Processing: Process customer orders, track product availability, and verify accounts accurately and in a timely manner.
  • Relationship Building: Develop and maintain strong relationships with customers, providing them with excellent service and support.
  • Reporting: Generate customer reports as requested, including weekly and monthly late/bill reports.
  • Inventory Management: Coordinate with the warehouse team to ensure accurate inventory levels and availability.
  • Communication: Serve as the first point of contact for customer issues, resolving them in a professional and timely manner.
  • Documentation: Maintain and file documentation in an organized and comprehensive manner.
Requirements
  • Education: High School diploma or GED may be required, depending on the facility.
  • Communication Skills: Excellent verbal and written communication skills, with English proficiency required.
  • Organizational Skills: Excellent organizational skills, including the ability to multi-task and prioritize workload.
  • Computer Skills: Proficient computer skills, including Microsoft Office Suite.
  • Physical Demands: May be required to lift a minimum of 20 lbs./9 kgs., depending on the facility.
Why Lineage?

At Lineage Logistics Holding, LLC, we offer a dynamic and supportive work environment, with opportunities for growth and development. As a Customer Service Representative, you will play a critical role in ensuring customer satisfaction and driving business success. We value respect, care about our team members, and are committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation.

Benefits
  • Medical, Dental, and Basic Life and Disability Insurance: We offer comprehensive health insurance benefits to support your well-being.
  • 401k Retirement Plan: We provide a 401k retirement plan to help you plan for your future.
  • Paid Time Off: We offer paid time off to ensure you have a healthy work-life balance.
  • Annual Bonus Eligibility: We offer annual bonuses to recognize your hard work and contributions.
  • Minimum of 7 Holidays: We observe a minimum of 7 holidays throughout the calendar year.

  • Customer Service Representative

    5 days ago

    Chester, Virginia, United States TDB Communications, Inc. Full time

    Job SummaryTDB Communications, Inc. is seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to...

  • Customer Service Representative

    5 days ago

    Chester, Virginia, United States Teleperformance USA Full time

    About Teleperformance USAWe are a global digital business services company that delivers innovative solutions to help businesses thrive in a rapidly changing world.Our team is passionate about providing exceptional customer experiences and making a positive impact on our clients and communities.Job SummaryWe are seeking a highly motivated and...

  • Customer Service Representative

    5 days ago

    Chester, Virginia, United States Argent Federal Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Argent Federal Credit Union. As a key member of our operations team, you will play a vital role in delivering exceptional member experiences and building strong relationships with our members.Key Responsibilities:Develop and enhance member...

  • Customer Service Representative

    4 days ago

    Chester, Virginia, United States TDB Communications, Inc. Full time

    About the RoleTDB Communications, Inc. is seeking a highly skilled and experienced Customer Service Representative to join our team in Chester, VA. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesUtilize standard technology to navigate to pre-scripted responses and...

  • Insurance Customer Service Representative

    1 week ago

    Chester, Virginia, United States Teleperformance USA Full time

    About the RoleWe are seeking a highly skilled and motivated Licensed Insurance Representative to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    9 hours ago

    Chester, West Virginia, United States Eric Waggoner - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.Key ResponsibilitiesCustomer Relationship...

  • Insurance Customer Service Representative

    2 weeks ago

    Chester, Virginia, United States Teleperformance USA Full time

    About the RoleWe are seeking a highly skilled and motivated Licensed Insurance Representative to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Chester, Virginia, United States MAXIMUS Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at MAXIMUS. As a key member of our customer service center, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and professional responses to...

  • Customer Service Representative

    2 weeks ago

    Chester, Virginia, United States MAXIMUS Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at MAXIMUS. As a key member of our customer service center, you will play a vital role in providing exceptional support to our clients, ensuring their needs are met with professionalism and empathy.Key ResponsibilitiesProvide timely and accurate...

  • Customer Service Representative

    2 weeks ago

    Chester, Virginia, United States YMCA of Greater Richmond Full time

    Position Title: Member Services AssociateRole Overview: The Member Services Associate plays a crucial role in delivering outstanding customer support. This position involves:Handling incoming callsWelcoming and assisting membersManaging membership applicationsFacilitating program sign-upsKey Responsibilities:As a Member Services Associate, your primary focus...

  • Automotive Customer Service Representative

    5 days ago

    Chester, Virginia, United States Loyalty Automotive Group Full time

    Job SummaryThe Loyalty Automotive Group is seeking a highly skilled and customer-focused Receptionist to join our team at the Loyalty Collision Center in Chester. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, handling administrative duties, and supporting our sales and service teams.Key...

  • Customer Success Representative I

    2 months ago

    Chester, Virginia, United States Dupont Full time

    At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...

  • Customer Service Coordinator

    1 week ago

    Chester, Virginia, United States Tech-24 A Commercial Food Service Repair Company Inc Full time

    Job SummaryWe are seeking a highly skilled and organized Customer Service Coordinator to join our team at Tech-24 A Commercial Food Service Repair Company Inc. As a key member of our service operations team, you will play a crucial role in ensuring seamless communication between customers and technicians.Key ResponsibilitiesService Task Assignment: Assign...

  • Customer Success Representative I

    2 months ago

    Chester, Virginia, United States Dupont Full time

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...

  • Service Excellence Representative

    2 weeks ago

    Chester, Virginia, United States MGN Foundation Full time

    Job OverviewAre you eager to embark on a rewarding journey in customer support and contribute positively to our community? Join the MGN Foundation, a committed organization focused on delivering exceptional outcomes for those we serve. As a Customer Support Specialist, you will be integral in fostering customer connections and effectively representing our...

  • Customer Success Representative I

    4 weeks ago

    Chester, Virginia, United States Dupont Full time

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...

  • Member Service Representative

    5 days ago

    Chester, Virginia, United States Call Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Call Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesMember Service: Provide prompt,...

  • Member Service Representative

    8 hours ago

    Chester, Virginia, United States Call Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Call Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their financial needs are met, and promoting our products and services.Key ResponsibilitiesMember Service:...

  • Guest Services Representative

    2 weeks ago

    Chester, Virginia, United States Hyatt Chester Full time

    Are you a passionate and dynamic individual who enjoys engaging with people? We are seeking a full-time team member who takes pride in providing exceptional service. Our establishment is currently welcoming applications for the role of Guest Services Representative within our Front Office team. This position is vital in promoting our commitment to...

  • Customer Service Advocate

    1 week ago

    Chester, West Virginia, United States AdvanSix Full time

    Company Overview: AdvanSix is a pivotal player in global supply chains, dedicated to innovating and delivering essential products across diverse markets and applications that impact everyday life. Our contributions span various sectors, including construction, agriculture, plastics, solvents, packaging, coatings, adhesives, and electronics. Our commitment to...