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Customer Engagement Specialist

2 months ago

Chester, Virginia, United States YMCA of Greater Richmond Full time

Position Title: Membership Services Representative

  • Responding to inquiries via phone
  • Welcoming and assisting members
  • Managing membership applications
  • Facilitating program sign-ups

Role Overview: In the capacity of a Membership Services Representative, your primary focus will be on delivering outstanding customer support. This includes addressing phone inquiries, warmly welcoming members, overseeing membership applications, and assisting with program sign-ups.

Required Skills:

  • Strong customer service abilities

Relevant Keywords: Customer Service, Membership Management